Manager, Fund Administation (Onboarding)

About Juniper Square Private markets are one of the largest, most complex, and most underserved corners of global finance. Our mission at Juniper Square is to unlock their full potential. We’re the Operations Partner trusted by 2,300+ GPs, unifying technology, data, and fund administration services into a single platform that helps GPs move faster, make better decisions, and scale with precision. With $300B+ under administration and 700,000+ LPs on platform, we’ve built the scale to match our ambition. And with JunieAI, our purpose-built AI platform, we’re reimagining how private markets operate, embedding intelligence across every workflow. Founder-led since 2014, backed by $350M+ in funding, and now 1,000+ employees strong, we’re building a company designed to shape the future of private markets for decades to come. Our culture is built for people who want to do ambitious, meaningful work alongside exceptionally talented teammates. We think like owners, move with urgency, and take pride in solving hard problems that truly matter to our customers and the future of private markets. We believe the best ideas come from open debate, deep collaboration, and diverse perspectives, which is why we believe transparency is the default and feedback makes us stronger. If you’re energized by high standards, rapid growth, and the opportunity to help define a category at a pivotal moment, come join us! Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have physical offices in San Francisco, New York City, Mumbai and Bangalore for employees who prefer to work in an office some or all of the time. About your role This is a great opportunity to join a growing initiative as we continue to evolve and scale Juniper Square’s fund administration service, filling a substantial market gap in the fund administration space. The service has had a huge impact across the business as it relates to workflow automation, leveraging technology to deliver up to par customer experience, and enabling GPs to strengthen relationships with LPs. As a Manager, Fund Administration (Onboarding), you will oversee the successful onboarding of new customers onto our services, focusing on fund accounting and reporting setup. This role will independently manage client relationships throughout their implementation. You will have a significant opportunity to help shape the trajectory of the onboarding function and in so doing help to deliver a best-in-class initial experience for our new customers. What you’ll do • Lead and manage the successful onboarding of new fund administration customers, partnering closely with cross functional teams. • Manage against established project plans and onboarding milestones to ensure timely execution of key deliverables. • Interface directly with clients to deliver an outstanding client experience throughout the implementation process. • Serve as a technical accounting expert for both your team and our clients during the onboarding phase. • Lead efforts in improving onboarding workflows, applying best practices and process efficiencies. • Oversee the collection and review of customer offering documents (LPAs, etc.) and financial data, reconciling the data received during the onboarding process. • Reconcile customer data and review the final setup of the completed customer workspace, checking for quality and accuracy of configuration settings before handoff to the ongoing service teams. • Identify product development opportunities, routing technical and produ