Jobs / United States / Philips North America LLC
Remote Service Engineer
Philips North America LLC · 🇺🇸 Blumenau
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 25 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest May 2026) — the step every H-1B hire needs first. USCIS also records 14 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Philips North America LLC paid sponsored hires in similar roles5 certified filings for “Software Development Engineer” (Software Developers) in MA: $131k–$131k, median $131k. Most were filed at wage level II (80%) — 2 lottery entries, ≈31% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Philips North America LLC
The US Department of Labor certified 25 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest May 2026) — the step every H-1B hire needs first. USCIS also records 14 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Philips North America LLC →
About the role
Job Title Remote Service Engineer Job Description Remote Support Engineer – Cardiology Informatics Help healthcare providers maintain uninterrupted access to critical cardiology imaging systems by delivering expert technical support for Philips' Intellispace Cardiovascular Software, ensuring system stability, rapid issue resolution, and exceptional customer outcomes. Your role: • Provide technical phone support to end-users and administrators of Philips’ Intellispace Cardiovascular Software, helping customers resolve system issues and restore operations quickly. • Troubleshoot application, Windows operating system, hardware, network, and connectivity issues, including diagnosing Transmission Control Protocol/Internet Protocol (TCP/IP) and general networking problems within customer environments. • Own and drive resolution of critical customer incidents, system downtimes, and escalations while ensuring accurate documentation of troubleshooting activities and corrective actions. • Collaborate closely with cross-functional support teams and engineering resources, providing timely escalations and ensuring seamless handoffs for high-priority customer issues. • Follow established support procedures and work instructions while exercising independent judgment to solve complex technical challenges with minimal supervision. You're the right fit if: • Experienced providing technical support for healthcare informatics, Radiology, or Cardiology imaging systems in an individual contributor capacity. • Your skills include troubleshooting Windows operating systems, hardware, TCP/IP networking, remote system connectivity, and technical issue resolution in customer environments. Experience supporting Cardiology or Radiology PACS solutions is required. Experience with Philips IntelliSpace Cardiovasular is highly preferred. • You have a Bachelor's degree or equivalent combination of education and experience of relevant technical support experience. • You’re a proactive problem solver with strong customer service and documentation skills, capable of working independently, managing critical escalations, and communicating effectively with both technical and non-technical stakeholders. • Bonus: Experience supporting enterprise healthcare informatics platforms, clinical imaging workflows, or mission-critical healthcare applications where uptime and service level commitments are essential. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. • Learn more about our business . • Discover our rich and exciting history. • Learn more about our purpose. • Learn more about our culture.