Sales Support Specialist

Sales Support Specialist Cambridge, UK | Full-time or Part-time | Permanent | Hybrid Salary: £38,000 to £48,000 DOE The salary range for this role is broad, as we are able to consider varying levels of experience. Any offer made will carefully take into account level of experience (including relevant industry experience), transferable relevant skills and previous relevant achievements. About us Riverlane’s mission is to master quantum error correction (QEC) and unlock a new age of human progress. From advances in material and climate science, to complex chemistry simulation for new drug design, quantum computers will help humanity solve some of its most important challenges. But without QEC, the industry’s defining technical challenge, such breakthroughs can never be achieved. Riverlane is the world leader in QEC technology. QEC is a complex problem that requires a range of skills, talent and passion. Having raised more than $125M in funding to date to accelerate our cutting-edge R&D in quantum error correction (QEC), Riverlane partners with many of the world’s leading quantum hardware providers and government agencies to make fault-tolerant quantum computing a reality. We’re making remarkable progress and growing fast.  About the role Riverlane is looking for a Sales Support Specialist to join our growing Commercial and go-to-market team in the UK. This role exists to keep the commercial engine running smoothly: clean pipeline data, reliable reporting, and well-coordinated deal admin, so our Business Development team can focus on customers and closing. You'll work closely with the Commercial team (currently four and growing), acting as the operational backbone across CRM hygiene, sales reporting, finance liaison, and meeting/document coordination. This is a hands-on, detail-oriented role suited to someone who enjoys structure, spreadsheets, and making sure nothing falls through the cracks in a fast-moving scale-up. Reporting into the Commercial team, this role has the potential to evolve as we scale globally, with scope to grow into a broader sales operations remit over time. Note: this is an office-based position requiring you to be in our Cambridge office at least four days a week. Key responsibilities Pipeline & sales reporting • Own day-to-day hygiene of Salesforce and other CRM tools: keeping opportunities, close dates, and account plans up to date • Check consistency across reporting tools (spreadsheets, account plans, Salesforce) and flag misalignments to the BD team • Support document preparation for tracking sales pipelines, forecasts, and forward-looking revenue, working with the commercial team to reconcile projections • Liaise with Finance on targets for the next 6/12 months, including checking close dates and preparing a clean, reconciled view of current targets Deal & contract admin • Basic contract support and administration (Q&A, routine amendments, budget updates) • Liaise with Finance on invoicing and documentation after sales closure • Interface with internal support functions (Finance, Legal, PMO) to keep deals moving Meeting & team coordination • Help prepare agendas for BD-led meetings, coordinating material gathering from BD and other teams • Coordinate meetings, VIP visits, conferences, events, and off-sites • Diary management and travel booking (UK and international) for the team members you support • Provide an operational interface with the Riverlane US, Singapore, and other global teams to keep administrative practices aligned General • Quickly establish the varying needs of the team members you support and how best to serve them • Establish and maintain first-class working relationships with internal and external stakeholders • Develop a solid understanding of the quantum