Manager Revenue Operations

Second Front Systems is looking for a technically fluent, decisive, metrics-driven Manager of Revenue Operations to help scale our revenue engine and lead the team that runs it every day. We're a defense-technology company where precision and compliance drive outcomes. In this role you'll help design, run and explain how revenue flows through 2F, from first pipeline to booking, renewal and expansion, across our commercial, federal, and international sales motions. Reporting to our Director of Revenue Operations, you'll run the day-to-day operating model behind our go-to-market (GTM) organization, from planning, quotas and sales compensation to pipeline, forecasting, and deal desk. The goal is a forecast leadership can trust, deals that move cleanly from opportunity to contract, and reported revenue that stays accurate from booking through renewal, all backed by one source of truth we can defend. We need someone who can build scalable revenue infrastructure, lead change across teams without formal authority, and shape the roadmap for our GTM tech stack. You'll be a key partner to Sales, Finance, Marketing and Mission Success leaders. You'll bring discipline, accountability and a bias for action to every stage of the customer lifecycle, serving as the operational backbone of the revenue organization and a trusted voice on revenue performance. Note: Candidates must reside in one of our approved hiring hubs: • DC/Maryland/Virginia • Raleigh/Durham/Chapel Hill, NC • Denver/Colorado Springs, CO • Dallas/Fort Worth, TX This is a full-time position.   What You'll Do • Own the forecast. Model pipeline coverage, conversion and velocity, and build predictive forecasts that hold up quarter to quarter and inform long-term growth plans. Run the weekly forecast cadence and quarterly pipeline reviews across new business, renewals and expansion. • Protect revenue integrity with Finance. Keep bookings, billing, contract terms and revenue recognition inputs aligned. Reconcile CRM, CPQ and financial systems so what we sell, bill and report always match, and support the monthly close and board reporting. • Run planning, quotas and incentive comp. Partner with Sales, Finance and leadership on territory and capacity planning, quota setting and incentive plan design. Own plan documentation, crediting logic and payout accuracy. • Own pipeline integrity end to end. Keep Salesforce data accurate across commercial and federal deals, and track the details that make defense deals hard to forecast, such as contract vehicles, funding timing, government fiscal-year cycles and accreditation milestones. • Turn data into decisions. Build the metrics, dashboards and analysis that give 2F leadership a clear, executive-ready view of performance, so they can make confident calls on where to invest, what to prioritize and how we're tracking against targets. • Standardize the deal lifecycle. Set stage criteria, qualification standards and deal review discipline. Make sure every deal moves cleanly from opportunity to contract to customer handoff, with deal terms, accreditation requirements and go-live timelines carried through. • Align teams on revenue and delivery. Connect sales targets, pricing and contract terms to customer success and delivery capacity, so commitments are delivered on time and stay profitable after signature. • Shape the GTM tech stack. Set priorities for Salesforce, DealHub and connected tools, partner with our Senior Salesforce Solutions Architect to scope and roll out improvements, and drive adoption so our systems reflect how we actually sell. • Lead and grow the team. Manage and coach the Revenue Operations Analyst as a player-coach: set clear priorities and quality standards, review work, and create real growth opportunities. Build the do