Jobs / United States / Chime Financial INC
Software Engineer, Support Foundations
Chime Financial INC · 🇺🇸 San Francisco, CA, USA
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 81 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 20 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Chime Financial INC paid sponsored hires in similar roles21 certified filings for “Software Engineer” (Software Developers) in CA: $175k–$225k, median $200k. Most were filed at wage level II (48%) — 2 lottery entries, ≈31% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
Or apply yourself on the official page →
Sponsor Radar — Chime Financial INC
The US Department of Labor certified 81 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 20 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Chime Financial INC →
About the role
About the Role The Support Foundations team builds the infrastructure that powers every support interaction a Chime member has. That includes the automated phone system members call when they need help, the in-app chatbot that answers questions instantly, live chat with human agents, and the data and routing systems that make it all work reliably. Our mission is to give members a personalized, automated, and always-available support experience. We measure success by how members rate their support interactions — so when our systems work well, members feel it directly. Right now, we're rebuilding this platform from the ground up. We're modernizing our contact center infrastructure, shipping AI-powered features like automated conversation summarization and intelligent self-service, and establishing the data foundations that improves routing accuracy and support quality at scale. We work closely with Product, Conversational Design, and Operations teams to shape what the future of member support looks like. What you'll work on • Contact center platform — Build and own the systems that handle voice calls, live chat, and agent routing. You'll work on the next generation of this infrastructure as we modernize it end-to-end. • AI-powered self-service tools — Develop conversational flows that help members resolve issues in real time.You'll integrate LLMs and build the logic that decides when to deflect, escalate, or hand off. • Call and chat summarization — Ship features that automatically summarize interactions in real time. This reduces work for agents and improves the quality of every support conversation. • Agent provisioning — Design the systems that onboard agents, assign skills, and ensure they're routed to the right contacts. This is foundational work that affects routing accuracy across the entire support org. • IVR and authentication — Build the phone flows that authenticate members before connecting them to agents. These systems handle sensitive moments and need to be fast, secure, and reliable. • Data and observability — Build pipelines and models that give the team visibility into routing quality, resolution rates, and operational health. In this role, you can expect to • Design, develop, test, refactor and scale backend implementations of new and existing consumer product features • Write clean, efficient, well-tested backend code, and jump in on the occasional frontend or mobile feature. • Set up monitoring and dashboards so we catch issues before members do. • Work with the mobile team to design and build strong, resilient APIs that propel our mobile app • Collaborate with multi-functional teams to understand member struggles and come up with creative solutions • Proactively find opportunities for improving the reliability and scalability of our systems • Work across the engineering team to improve and uphold high technical standards • Team up across Engineering organization to solve complex, multi-domain problems.. • Balance independence with collaboration to deliver high-quality work on tight timelines. • Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary. To thrive in this role, you have • 3+ years developing software in a production environment at scale • Experience with Ruby on Rails or comparable frameworks • Experience working with transactional databases and caching systems • Exposure to architectural patterns of large, high-scale web applications • An appreciation of maintainable and well-tested code • A desire to learn and dive into the deepest levels of how things work • Start-up experience as an added plus #LI-Onsite #LI-WW1 Below is the base salary offered for this role and lev