Field Service Technician

We are seeking a skilled and customer-focused Field Service Technician to support the installation, commissioning, troubleshooting, and repair of hydraulic and electro-hydraulic systems at customer sites. This role is highly hands-on and customer-facing, requiring strong technical aptitude, flexibility, and a willingness to travel. The Field Service Technician plays a key role in ensuring system performance, customer satisfaction, and long-term service partnerships. Key Responsibilities • Provide on-site support at customer locations to diagnose, repair, and commission hydraulic and electro-hydraulic components and systems. • Troubleshoot customer machinery and system performance issues, identifying root causes and implementing effective solutions. • Develop specialized knowledge of industrial hydraulic and electro-hydraulic machinery and apply this expertise to meet customer requirements. • Utilize computerized hydraulic diagnostic tools to verify system functionality and control performance. • Support system testing, commissioning, and validation both in-house and at customer sites. • Proactively address and resolve complex customer issues and service-related concerns. • Identify and communicate potential service opportunities or new business needs observed at customer sites. • Collaborate with Field Service, Inside Service, and other internal teams to ensure effective communication and coordinated customer support. • Provide labor support to the Bethlehem service shop during peak demand periods, as needed. • Prepare detailed field service reports, including work performed, materials used, labor hours, and expenses. • Support other technicians remotely or on-site to ensure timely issue resolution and knowledge sharing. • Associate’s degree in Electronics, Mechatronics, Industrial Automation, or a related technical field from an accredited program OR  High School diploma (or equivalent) with a minimum of 2 years of experience in a hydraulic/electronic service shop or field service environment. • Experience supporting internal and external customers by addressing technical questions, concerns, and service issues. • Willingness and ability to travel domestically and internationally approximately 50–60% of the year, often with minimal advance notice. • Strong interest in learning and applying fluid power technologies, including pumps, motors, proportional and servo valves, and logic valves. • Willingness to learn and work with industrial hydraulic electronic controllers (e.g., HNC, HPC, HACD). • Working knowledge of computers and Microsoft Office applications; ability to install and utilize controller-specific software as required. • Excellent verbal communication, organizational, and documentation skills. • Ability to work collaboratively under the guidance of senior Field Service Technicians. • Flexibility to work overtime as needed to meet customer and project requirements. Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!  Bosch Benefits | Bosch in the USA Want a closer look at life at Bosch? Follow our social channels and see what it’s like to work here: • Instagram • Facebook • LinkedIn • YouTube • TikTok Equal Opportunity Employer, including disability / veterans   Indefinite U.S. work authorized individuals only.  Future sponsorship for work authorization unavailable. By submitting an application for employment with Bosch, you represent and warrant that: (a) the work