Strategic Business Practices Senior Manager

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Development & Strategy Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We are looking for an experienced Senior Manager, Deal Desk to lead high-stakes commercial negotiations and drive the evolution of our deal desk function. As a Senior Manager, you will handle the most complex Enterprise deals while shaping broader pricing strategies and operational frameworks. You will act as a senior internal consultant, influencing leadership and mentoring the broader team to ensure scalability and commercial success. Your Impact (Core Responsibilities) • Strategic Leadership: Partner with Senior Sales Leadership to drive commercial strategy for large-scale Enterprise businesses. • Complex Deal Management: Review, vet, and structure highly complex, non-standard deals, acting as an escalation point for Strategic Business Practices. • Process Transformation: independently scope and execute strategic projects to scale the Deal Desk function, identifying opportunities to improve deal velocity and pricing models. • Cross-Functional Orchestration: Lead the coordination between Product, Legal, Finance, and Sales to launch new pricing models for products and bundled solutions. • Mentorship & Influence: Model best practices for the wider team and influence decision-making at the executive level regarding risk and commercial terms. Minimum Requirements • Experience: 9-10+ years of progressive experience in Deal Desk, Pricing Strategy, Sales Finance, or Commercial Negotiations. • Education: Bachelor’s degree in Finance, Business, or related field (MBA preferred). • Language Skills:Fluency (Reading, Writing, Speaking) in English, Spanish, and Portuguese is mandatory. • Strategic Vision: Proven track record of developing pricing strategies and navigating complex international business terms. • Preferred Qualifications & Traits • Executive Presence: Capable of challenging and influencing senior stakeholders with confidence and credibility. • Agility: A self-starter who excels at thinking on their feet amidst ambiguity and competing priorities. • Problem Solving: A solution-oriented mindset with a high attention to detail and a history of mitigating commercial risk. • Cultural Fit: Energetic, inquisitive, and persistent, with a passion for helping teams win together. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and   be your best , and our AI agents accelerate your impact so you can   do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters