Salesforce Technical Architect, Consumer goods (REX or TPM or CG Cloud exp mandatory)

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Technical Architect will support the full implementation lifecycle, from scoping to deployment in an evolving ecosystem consisting of clients and partners. The Technical Architect will be responsible for optimally solutioning the enterprise application E2E, designing and building the Salesforce Industry-specific Retail & Consumer Goods industry solutions. As a Technical Architect, you will become a deep product expert with Retail Execution or Trade promotion management applications, and work closely with our sales and delivery teams to ensure customer success. Responsibilities • Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying. • Drive Enterprise AI Architecture by designing and integrating scalable predictive and generative AI solutions within custom Salesforce environments, optimizing performance, resource consumption, and platform governor limits • Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states, using advanced LLMs like Claude to review architectural assumptions and simulate system edge cases • Champion an AI-first delivery methodology, utilizing advanced AI tools, developer assistants (e.g., Cursor, Claude), and agentic evaluation frameworks to accelerate implementation across projects • Expertise in User Journey preparations, User Story reviews, Data Modeling, Apex Design Patterns, LWC, and other modern UI techniques. • Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business partners that shape the architectural vision, and establish a program architectural roadmap. • Lead customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partners. • Guide our customers, partners, and implementation teams on how best to implement digital transformation with the Salesforce platform using Salesforce Industries. • Establish trust with the customer’s leadership, promoting and/or implementing standard processes with SFI and Salesforce. • Build out sophisticated business processes using native Salesforce Industries technology and the toolkit of the Force.com platform and integration tools. • Research, recommend and implement AppExchange applications and Salesforce upgrades to help meet business needs. • Successfully create custom enterprise applications using Salesforce.com and integrate Salesforce.com with other enterprise systems. • Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs. • Highlight and lead risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion.Requirement • 10+ years of experience in developing technology solutions. • 3+ years of experience in handling client-faci