Senior Principal - Automation Process Architect

GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems. Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges. Job Purpose  The Process Automation Architect determines what should be automated before anything is built. The role analyses end-to-end technology processes across CTO to find inefficiency, manual effort and automation or AI hotspots, quantifies the opportunity, and architects the redesigned process so that automation improves the work rather than encoding the current way of doing it. This is the front end of the hub's pipeline. It works alongside the other three intake dimensions of workforce, workbench and digital platform, and hands prioritised, evidenced use cases to the Director, Automation Engineering / Product Manager for delivery. Solution build sits with the engineering squad, patterns and enablement with the Principal Automation Enablement Lead, and the processes themselves remain owned by the teams that run them. Key Responsibilities • Analyse end-to-end technology processes across CTO to identify inefficiency, manual effort, handoff friction and automation or AI hotspots. • Quantify the opportunity in each case, covering effort, cycle time, error rate and cost, so that use cases can be compared on evidence, not enthusiasm. • Architect the redesigned process, deciding what should be removed, simplified, automated or made agentic, and in what sequence. • Challenge automation that would encode a poor process, and make the case for fixing the process first where that is the better answer. • Assess processes for agentic readiness, including whether decisions within them can be made safely by an agent and what human oversight is required. • Work with the workforce, workbench and digital platform analysis so that the four intake dimensions produce one coherent set of prioritised use cases. • Hand evidenced, prioritised use cases to the Director, Automation Engineering / Product Manager, with the process design and expected outcome defined. • Partner with the process owners in RE and Operations, platform teams and Service Owners, who own the processes being changed and must adopt the redesign. • Define the measurement approach for each automation, so realised benefit can be tested against the opportunity claimed at the outset. • Ensure redesigned processes remain compliant with control, audit and regulated requirements, including GxP where relevant, and that automation does not weaken the control. • Build process analysis capability in the platform domains over time, so hotspot identification does not depend permanently on the hub. • Hold the boundaries with the process owners on the processes themselves, the SRE Principal, Automation and Toil Reduction on reliability toil inside Reliability Engineering, the Director, Automation Engineering / Product Manager on what gets built, the Principal, Automation Enablement Lead on patterns, and Service Owners on operational service standards. Education & Professional Qualifications • Degree in Engineering, Computer Science, Business Process Management, or a related discipline, or equivalent practical experience. • Professional certifications desirable