About the role
About StarRez
StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner.
The Role
As a Product Designer, you’ll own the design of complex, data ‑ rich experiences that support decision ‑ making for administrators and improve clarity and usability across our platform.
You’ll work as a senior individual contributor within a cross ‑ functional product team : Design, Product, Engineering, bringing product design expertise to your product area. While Product Management owns roadmap direction and prioritisation, you will play a critical role in informing decisions through research, design exploration, and user ‑ centred evidence, translating complexity into intuitive, accessible solutions.
This role sits within a newly established team focused on analytics, dashboards, and reporting, where you’ll elevate usability, interaction design, and data visualisation quality across StarRez products.
What You Will Own
• Lead complex design initiatives from discovery through delivery, translating multi ‑ role, data ‑ heavy workflows into intuitive, scalable, and accessible experiences.
• Conduct and contribute to continuous discovery activities, including customer interviews, usability testing, and concept validation, surfacing insights that inform product decisions and reduce delivery risk.
• Partner with Product to support clear problem framing, hypotheses, and measures of success, using research, experimentation, and customer feedback to validate design decisions and iterate solutions.
• Work iteratively, shipping improvements in stages and refining designs based on real ‑ world usage, feedback, and observed outcomes.
• Elevate data visualisation quality across dashboards and reporting experiences, ensuring information is clear, meaningful, and usable for diverse audiences.
• Strengthen the broader product experience by contributing to our design system and embedding accessibility best practices (WCAG 2.2 AA) in collaboration with Engineering.
• Support stakeholder alignment through clear communication of UX decisions, improving usability and consistency through hands ‑ on critique, shared UI/UX patterns, and informal mentorship.
• Actively leverage AI ‑ powered tools and workflows within the design practice to accelerate exploration, iteration, and problem ‑ solving.
Required Qualifications
• 5+ years of experience designing complex SaaS or B2B digital products.
• Strong experience designing data ‑ rich interfaces, including dashboards, reporting tools, or complex operational systems.
• Demonstrated experience contributing to measurable product or business impact through improved usability, efficiency, or user satisfaction.
• Strong systems thinking and experience working across interconnected workflows or multi-role platforms.
• Proficiency in interaction design, information architecture, and high-fidelity execution.
• Experience leading discovery efforts and synthesizing insights into actionable product decisions.
• Strong communication skills and the ability to articulate design rationale clearly to cross-functional stakeholders.
• Experience partnering closely with Engineering to ensure high-quality implementation.
• A strong sense of shared ownership, you care about outcomes, not just deliverab
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