Healthcare Provider Account Management Front Line Leader - Corporate Sales (East Market)

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. Healthcare Provider Account Management Front Line Leader - Corporate Sales (East Market) Why We Have This Role At Press Ganey | Qualtrics, we help healthcare organizations listen, understand, and act on the experiences of patients, caregivers, and employees. As our Account Management Sales Leader, you will lead a high-performing team of 6–8 Account Executives responsible for retaining, growing, and expanding strategic healthcare provider relationships. You sit directly at the intersection of customer success, strategic account growth, and sales execution—guiding your team to maximize Annual Recurring Revenue (ARR) and Net Revenue Retention (NRR) across prominent health systems and academic medical centers. You will partner with C-suite executives and internal leaders across Customer Success, Product, and Advisory to ensure our clients unlock maximum value from our SaaS, AI, and analytics solutions. How You’ll Find Success • Coaches and Develops Talent: Takes pride in mentoring sellers, elevating consultative selling strategies, and building a high-accountability team culture. • Drives Strategic Account Growth: Obsessed with client health, multi-year contract strategy, and expanding lifetime value across enterprise healthcare accounts. • Executive Presence & Influence: Comfortably navigates C-suite conversations across health systems, building trust and aligning technology solutions to executive priorities. • Operational & Pipeline Discipline: Uses data-driven forecasting, territory planning, and structured sales methodologies to ensure predictable revenue performance. • Cross-Functional Collaboration: Bridges commercial strategies with Customer Success, Marketing, and Product teams to align client outcomes with organizational growth. • Healthcare Industry Expertise: Deeply understands the operational nuances, regulatory pressures, and strategic priorities of IDNs, AMCs, and regional hospital networks. How You’ll Grow • Expand your executive influence by sponsoring seven-figure enterprise partnerships with leading national healthcare organizations. • Pioneer commercial growth strategies around cutting-edge healthcare AI, data analytics, and experience management technology. • Hone your executive leadership capabilities within a market-leading platform driving systemic transformation across the healthcare ecosystem. • Gain high-visibility leadership experience managing a high-impact, revenue-generating business unit. Things You’ll Do • Maximize Net Revenue Retention (NRR): Coach and guide a team of 6–8 Account Executives to consistently achieve retention, expansion, and multi-year contract renewal targets. • Elevate Enterprise Account Strategy: Serve as executive sponso