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About the role
Job title: Medical Operations & Engagement Manager
Division / Business Unit: South Korea, Medical, Vaccines
Location: Seoul, South Korea
About the job
Our Team:
• The Medical Vaccines Team at Sanofi is a high-performing team of medical leaders who are a trusted source of scientific and medical information and shared insights; effective and innovative strategic partners to our internal and external stakeholders; and dedicated to public health. We represent diverse experiences and backgrounds which strengthens our team and mirrors the healthcare communities we engage.
Main Responsibilities:
• The Medical Operations & Engagement Manager role owns a medical operations and engagement function across franchises to strengthen operational excellence across vaccine franchises by managing critical process areas such as Post-Marketing Surveillance (PMS) and other study projects, field medical excellence and stakeholder engagement. This role will serve as a key enabler for Vaccines Medical, realizing the full potential for success as a Medical Affairs Team and ensuring compliance, medical excellence and operational continuity. The role impacts on important areas in medical (study) operational, field medical portfolio framework & discipline and also launch excellence aspects.
The main responsibilities of the role include:
Study Management Support
• Serve as the primary in-country contact for all Post-Marketing Surveillance (PMS) programs, with key connectivity and collaboration through to Platform Medical Study Leaders Group
• Monitor PMS study timelines and proactively flag risks of the timely progress
• Monitor the PMS study tracker covering all active and upcoming studies, deadlines and regulatory submission milestones
• Liaise with Regulatory Affairs to align PMS deliverables with license renewal and variation timelines
• Monitor all PMS activities are conducted in compliance with MFDS guidelines, ICH GCP, and Sanofi SOPs
• In support of study programs more broadly, coordinate with global/regional study teams, CROs, and local investigators to ensure timely study initiation, enrolment, data collection and reporting as required
Field Medical Excellence & Capabilities
• Design and/or implement field medical excellence frameworks with a formalized field medical operating model
• Track and report on field medical activity metrics, identifying gaps and recommending solutions
• Support and collaborate with medical personnel in field engagements
External Stakeholder Engagement Support
• Leadership in and synergy with the current hybrid (office/field) responsibility of Medical Affairs team members, ensuring execution and quality of stakeholder mapping, prioritization & engagement as well as planning and metrics
• Manage the medical congress calendar for South Korea, coordinating Sanofi Vaccines presence and medical engagement activities
• Support medical education initiatives and scientific exchange programs with external stakeholders to enhance scientific engagement and disease awareness
External Stakeholder Engagement Support
• Leadership in and synergy with the current hybrid (office/field) responsibility of Medical Affairs team members, ensuring execution and quality of stakeholder mapping, prioritization & engagement as well as planning and metrics
• Manage the medical congress calendar for South Korea, coordinating Sanofi Vaccines presence and medical engagement activities
• Support medical education initiatives and scientific exchange programs with external stakeholders to enhance scientific engagement and disease awareness.
Medical Operations & Governance
• Serve as GxP ambassador
• Maintain the medical activities calendar and ensure cross-functional visibility of key medical milestones
• Coordinate with
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