Manager, Product Management - Personal Loans

Manager, Product Management - Personal Loans Capital One, via Discover Personal Loans, is a leading provider of unsecured personal loans in the US, serving more than 600,000 customers and originating more than $4B annually to meet the debt consolidation and purchase finance needs of both existing and new customers.  Our product is incredibly simple and clear for customers to use and understand the value - fixed interest and term, no fees, no gimmicks.  We have an awesome team who obsess every day about growing our business, meeting the needs of our customers, and delivering in an exceptionally well managed way.   As we integrate the business into Capital One’s platform infrastructure, our immediate opportunity for growth is driven by our ability to turn our powerful backend decisioning capabilities into a seamless, well-managed customer experience. This role will drive the decisioning and targeting capabilities that will drive our personalized digital application journey.  You will work closely with business analysts, fraud, servicing, design, marketing, and other horizontal partners to design and build our decisioning engine that is built for today, but designed for flexibility for expanded use-cases over time.   In this role, you’ll be accountable for: • Help drive the intent and evolution of the personal loans application decisioning experience, leveraging AI models, experimentation, and targeting capabilities to improve originations and drive conversion across the acquisitions funnel • Streamlining the decisioning experience across all parts of the application funnel from who we target to what type of offers we give to funding  • In partnership with Fraud, Credit, and Risk leaders, defining and implementing intent that balances a frictionless customer journey with rigorous credit and fraud controls points • Building and maintaining great partnerships with both 1st line platform and operations teams and 2nd line risk partners to evolve and integrate new enterprise capabilities thoughtfully into the application experience • Partnering with your Tech and Design counterparts to blaze a trail for a user-obsessed, AI-enabled elite delivery organization that moves with incredible agility and innovates rapidly Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product Management: • Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions • Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence • Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value • Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks  • Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment Basic Qualifications: • Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:  • A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing   OR • Bachelor's degree in any field and 3 years of Product Management experience    Preferred Qualifications: • Experience translating business strategy and analysis into consumer facing digital products At this time, Capital One will not sponsor a new applicant