Scaled AI & Solution Architect

ROLE SUMMARY The Scaled AI & Solution Architect is the senior technical design authority for the Digital Quality (DQ) organisation, which delivers the solutions that transform Quality, Safety and Environmental Operations (QSEO) across Pfizer. The role is a global individual contributor position accountable for setting and driving the AI and solution architecture direction across the entire DQ product portfolio, rather than for the delivery of any single product. The incumbent defines the target architecture, reference patterns, reusable components and engineering standards that every DQ solution is built against, so that capability is built once and reused many times rather than rebuilt product by product. The role leads the scaled adoption of artificial intelligence (AI) and agentic AI across the portfolio, translating enterprise AI platforms and emerging technology into GxP-compliant, validated, production-grade capability that measurably improves quality, safety and environmental outcomes at site level. Recognised as an expert within and beyond Digital Quality, the incumbent influences the strategic technology direction of the QSEO business, and partners with Solution Leads, the Platform and Solution Engineering team, Enterprise Architecture, Cyber Security to ensure architectural coherence, compliance and pace across a complex global portfolio. ROLE RESPONSIBILITIES Cross-Product Solution Architecture • Own the target-state solution architecture for the Digital Quality portfolio, spanning quality management, laboratory, manufacturing quality, and safety, environment and occupational health solutions. • Define how products, platforms, data and integrations fit together, and drive convergence of point solutions onto common architecture, avoiding duplicated capability and unmanaged technical debt across the portfolio. Architecture Standards, Patterns and Reusable Components • Establish, publish and maintain the architecture standards, reference patterns, reusable components and engineering guardrails that DQ solutions are designed and built against, covering integration, data, identity, AI, validation and cyber security. • Make reuse the path of least resistance for delivery teams, and measure adoption, reuse and the resulting delivery efficiency. Scaled AI Enablement • Define and drive the AI and agentic AI architecture for the DQ portfolio, including use case patterns such as deviation and incident triage, leading-indicator prediction, automated document and content generation, and conversational access to standards and procedures. • Determine where AI capability should be built once as a shared service versus configured per product, and ensure AI is delivered on enterprise platforms with appropriate human oversight, evaluation, model monitoring and lifecycle management. Design Authority and Technical Governance • Act as design authority for significant DQ investments, reviewing and approving solution designs at key lifecycle gates and providing architectural assurance on build-versus-buy, platform selection and vendor technical fit. • Identify multiple viable options for highly complex problems, set out the trade-offs in cost, risk, compliance and time to value, and make clear recommendations to Digital and business leadership and relevant governance forums. Technical Leadership and Capability Building • Provide hands-on architectural leadership to Solution Leads, Product Managers, engineers and vendor teams across the portfolio without direct reporting authority, influencing through expertise, credibility and evidence. • Mentor and raise the technical capability of architects and engineers across Digital Quality, and lead architecture and AI Communities of Practice that spread good practice across DQ and the wi