Community Health Worker

Become a part of our caring community   Humana's Community Health Workers (CHW) serve as members of our Medicaid enrollee centric Comprehensive Care Support teams. The CHW applies a hands-on approach to enrollee engagement to support case management functions, address social determinants of health (SDOH) to improve self-management of chronic conditions, navigate the healthcare system, and promote prevention and health education that is tailored to the needs of the communities we serve. The CHW leverages their knowledge of the community and shared life experience to inform their interactions with enrollees and Humana's community partners. Responsibilities: • Conduct in-person assessments to understand member care needs, preferences, and socioeconomic barriers, and evaluate the home environment. • Assist members with navigating health care and social service systems and coordinating access to basic needs (e.g., housing, food, income, transportation). • Provide social support to help boost members' morale and sense of self-worth, serving as a trustworthy, reliable, non-judgmental, consistent, and accepting member of the multi-disciplinary team. • Support member self-management through the provision of culturally appropriate health education and health coaching Use your skills to make an impact   Required Qualifications • Must reside in Illinois. • Minimum two (2) years prior experience working with community resources, community health agencies/social service agencies (Area Agency on Aging, DME providers, Meals on Wheels etc.). • This is a hybrid role and may require up to 25-75% daily travel to member's homes, provider organizations, Humana office in Champagne, Peoria, Bloomington, Springfield, Decatur, etc. as well as working from home office • Valid driver's license, car insurance, and access to an automobile • Expected working knowledge using Microsoft Office Programs specifically Teams, Excel, PowerPoint, Outlook and Word • Must be able to work a 40-hour work week, Monday through Friday 8:00 AM to 5:00 PM, over-time may be requested to meet business needs Preferred Qualifications • Bachelor's degree in social work or related health field • Community Health Worker training and/or certificate • Familiarity with state Medicaid program guidelines • Experience engaging with Medicaid enrollees, including those with physical health and behavioral health needs and varied health literacy Additional Information This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB. This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher.  Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.   Travel: While this is a remote position, occasional travel to Humana's o