Senior Salesforce Developer

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We are looking to hire two Senior Salesforce Developers with expertise in building robust and scalable solutions to join Trustpilot’s Go-to-Market Technology department. These roles will be pivotal in executing large strategic projects within our Salesforce platform, collaborating across our commercial, marketing, and customer service teams. The ideal candidates will have a strong background in modern Salesforce development, a proactive approach to operational excellence, and a deep understanding of code quality and process automation. You will work closely with the wider Salesforce team to ensure our solutions are performant, secure, and aligned with technical standards. While both roles share the same core responsibilities, we are looking for distinct specialisations for each track: • Role 1: Familiarity with CPQ or middle-layer pricing and quoting platforms that bridge CRM and billing systems (e.g., Revenue Cloud) is desirable. • Role 2: Strong expertise working with Service Cloud is required. What you’ll be doing: • Salesforce Development: Design, develop, and implement custom Salesforce solutions using Apex, Lightning Web Components (LWC), and other programmatic capabilities to meet the needs of the GTM Tech team. • Automation: Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance. • Technical Implementation: Lead the technical delivery of project features, from solution design and cross-functional problem-solving to final deployment. • Integrations: Integrate Salesforce with internal and external systems using APIs and various integration patterns. • Peer Review: Participate in code reviews and ensure solutions align with the broader Salesforce ecosystem strategy and coding standards. • Best Practices: Implement Salesforce best practices, focusing on scalable code, data integrity, security, and performance optimization. • Troubleshooting: Support incident management and processes through custom development and technical troubleshooting. • Requirement Translation: Collaborate with stakeholders and business analysts to translate complex requirements into technical specifications and high-quality solutions. • DevOps: Utilize and contribute to CI/CD processes and version control workflows to support a high velocity of work. • Documentation: Develop and maintain comprehensive technical documentation for Salesforce customizations and integrations. • Mentorship: Provide guidance and technical coaching to Administrators and junior developers to support their skills development. Who you are: Technical Skills • Certifications: Minimum of Platform Developer I certification; Platform Developer II or Architect-track certifications are highly valued. • Experience: 5+ years of hands-on experience as a Salesforce Developer, demonstrating a proven track record of developing and deploying complex programmatic solutions. • Modern Tooling: Extensive experience with Salesforce Lightning Web Components (LWC) and Apex. Experience with Agentforce and Data360 is a plus. • Code Proficiency: Demonstrated proficiency in SOQL/SOSL, platform events, and asynchronous processing. • Integrations: Strong understanding of Salesforce APIs (REST, SOAP, Bulk) and integration patterns. • Security: Deep understanding of Salesforce security models (profiles, permission sets, sharing rules) and their programmatic implications. • Tools: Proficiency in us