Manager, CRA Strategy & Program Management

Manager, CRA Strategy & Program Management Within Capital One, Global Enterprise Affairs (GEA) is an organization dedicated to delivering on Capital One’s Mission by strengthening our reputation, deepening our relationships in our communities, managing engagement with the federal bank regulatory agencies, and serving as Capital One’s voice in the legislative and political processes at the federal, state and local levels. The GEA organization comprises Community Reinvestment Act (CRA) Strategy & Program Management, Global Policy Affairs Group, Regulatory Affairs, Global Enterprise Communications, Community Finance, Community Impact & Investment, and the GEA Command Center. Through our teams, we have unparalleled access to a diverse group of motivated changemakers similarly focused on the ingredients for a more perfect future. The CRA Strategy & Program Management (S&PM) team partners with lines of business across the enterprise to sustain Capital One’s longstanding Outstanding CRA performance. We maintain high data quality and control standards, and develop and support effective strategies with each applicable business. Most importantly, we manage CRA examinations by showing the bank examiners how Capital One effectively responds to the lending, investment, and service needs of the communities where we do business. We convey Capital One's comprehensive and durable approach to improving the financial well-being of low- and moderate-income people and neighborhoods. The CRA Strategy & Program Management Community Development (CD) Qualification team is looking for a self-starting Manager to play a critical role in support of the company’s efforts to continue our track record of outstanding CRA performance. Be the brains behind the scenes to move community development projects and data-related initiatives forward to help meet CRA objectives. Use your keen eye for detail to review data and research details, while using your judgment to make decisions. In addition to digging in the data, this position allows you to partner and engage with other team members to collaboratively clarify data points to accurately and effectively report findings. Like piecing together a puzzle, this role allows you to find the details and put them together to tell a very important and compelling Capital One CRA story. You should consider this role if you’re someone who: • Lives for highly detailed work and quality control • Thrives in a dynamic environment managing multiple deliverables at the same time • Relishes researching and interpreting data from a variety of sources • Appreciates a balance of working independently and as part of a team • Enjoys governance, risk management, and process optimization as part of your daily work Responsibilities: • Perform analysis of information, manage the collection of documentation, and qualification/validation of Community Development (CD) activities • Use data management/workflow systems to ensure data integrity and full documentation of CD activities • Conduct quality assurance/audit reviews to ensure data integrity and process consistency • Develop and/or maintain formal process documentation including job aids and other procedural documents • Participate in efforts to prepare for CRA examinations, internal audits and controls testing • Identify opportunities and actively engage in efforts that improve or streamline qualification processes • Act as subject matter expert and provide consulting or advisory services to business or internal partners as needed • Provide assistance and actively participate in technology-related projects and other initiatives related to regulatory compliance  The successful candidate will have:  • Strong analytical, problem-solving, oral and written communication skills