People Experience Administrator - German speaking

The company Small businesses move fast. Opportunities often don’t wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that’s as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We’ve already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. People Experience Administrator (German-speaking) - People Operations Hybrid in London, United Kingdom. We’re looking for a People Experience Administrator Keep the employee journey running smoothly for iwocans across the UK and Germany. You'll support payroll in both countries, run onboarding and offboarding, and be the first port of call for questions. The team The People Operations team's mission is to attract, develop and retain high performers who genuinely love being part of iwoca. The People Experience team handles the nuts and bolts of the entire employee journey, from onboarding and offboarding to background checks and visa paperwork. It looks after HR systems like BambooHR and Peakon, keeps policies up to date, and manages benefits and payroll. The team is the first point of contact for most People Operations questions. The role As our People Experience Administrator, you'll be the first point of contact for iwocans and the person who keeps the employee journey running smoothly, from someone's first day to their last. Supporting payroll across our UK and German teams is a key part of the role, so you'll play a direct part in making sure every iwocan gets paid correctly and on time. It's a broad, hands-on role at the heart of our People Operations team, with the flexibility to shape your days and hours around your life, so it suits anyone balancing work with other commitments. You'll own your work and be someone the team relies on. In this role, you'll: • Support the payroll process across our UK and German entities, working with Finance and our People Partners so every iwocan gets paid correctly and on time. • Own the day-to-day running of our UK and German benefits, and be the person iwocans come to when they have a question about them. • Maintain our HR database (BambooHR) through careful data entry and regular audits, keeping people data accurate across both countries. • Coordinate onboarding for every new iwocan, from background checks to new-starter set-up, so their first days run seamlessly. • Run the offboarding process, booking and tracking exit interviews. • Answer iwocans' day-to-day questions, directly or through our ticketing system. • Work across People processes in both the UK and Germany. The requirements • Ideally 1-3 years' experience in a People Operations or HR administration role. • Fluent in German and English, so you can confidently support our German team and the payroll and benefit administration. • Confident with HR systems (we use BambooHR and Ashby), accurate with data and reporting, and careful with confidential information. • Comfortable working independently and juggling competing priorities. • Comfortable using AI tools in practical ways to work faster and improve the quality of your work, with good judgement about when to use them. • Genuinely excited by the operational side of the People Ops: you love improving processes, driving change, and being at the centre of how things get don