Business Systems Analyst

Proconex is the exclusive Emerson Impact Partner for Emerson Automation Solutions in the Mid-Atlantic region. We provide a full portfolio of Process Automation Control Systems, Valves and Control Devices, and related technologies and services to a range of customers—in the Life Sciences, Chemical, Power, Refining, Oil & Gas, Food & Beverage, Paper, Metals, and other industries, as well as commercial enterprises and campus facilities. With three strategically located offices, Proconex maintains a deep dedication to its 200+ employees, a sharp focus on safety and quality, and the drive to deliver. Business Systems Analyst Job Overview The Business Systems Analyst serves as the bridge between business operations and technology, driving process improvement, system optimization, reporting, and digital transformation initiatives across the organization. This role partners with stakeholders throughout the company to understand operational challenges, identify opportunities for improvement, and deliver scalable technology solutions that improve efficiency, visibility, and decision-making. The Business Systems Analyst will work extensively with ERP systems, business process automation, analytics platforms, reporting tools, and emerging AI technologies to support organizational goals. Success in this role requires strong analytical skills, business acumen, technical aptitude, and the ability to communicate effectively with both technical and non-technical stakeholders. This position supports process analysis, systems optimization, reporting, automation, and technology adoption efforts across the organization while serving as a key liaison between business stakeholders and technology resources. Key Responsibilities Business Process Improvement • Analyze existing business processes, workflows, and operational procedures. • Identify inefficiencies, bottlenecks, and areas for automation. • Facilitate process improvement initiatives across departments. • Document current-state and future-state workflows. • Recommend solutions that improve efficiency, data quality, user experience, and business visibility. • Identify and implement opportunities for operational improvement through continuous improvement initiatives. Business Systems Administration & Optimization • Partner with business teams to enhance and optimize enterprise applications. • Support ERP configuration, testing, implementation, and continuous improvement initiatives. • Gather and document business requirements for system enhancements. • Assist with user acceptance testing (UAT), issue resolution, and change management activities. • Ensure business systems align with organizational objectives and industry best practices. • Support user adoption and utilization of business systems through training, communication, and support. Data & Analytics • Develop dashboards, reports, and data visualizations using approved analytics tools. • Translate business questions into meaningful metrics and reporting solutions. • Analyze datasets to identify trends, opportunities, and performance insights. • Promote data governance and reporting standards. • Support self-service analytics adoption across the organization. • Deliver reporting and business intelligence solutions that improve organizational visibility and decision-making. Automation & Digital Transformation • Identify opportunities to automate manual processes using modern technology platforms. • Support workflow automation initiatives and business application integrations. • Evaluate emerging technologies, including AI-enabled solutions, and recommend practical business applications. • Participate in digital transformation projects from concept through implementation. • Support the reduction of manual effort