Workplace Experience Program Specialist - New York City

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. The Workplace Experience Program Specialist owns employee events, programs, and experience initiatives end-to-end, from initial brief and stakeholder alignment through planning, production, and post-initiative review, and serves as the primary workplace experience partner to our senior leaders. This role is New York, USA-based. The Specialist operates independently across a varied portfolio of concurrent work, managing vendors, cross-functional partners, and budgets. Success requires the ability to move fluidly between strategic advisory and hands-on delivery shaping the brief with a department head one day, managing a venue walkthrough the next. Key Responsibilities Event Planning & Delivery Own assigned events from end-to-end, from brief through delivery and post-event wrap. The scope, scale, and complexity of what is owned increases with seniority, as does the degree of independent judgement expected at each stage. • Own end-to-end delivery of employee events, programs, and experience initiatives across the US • Build project plans, run-of-show documents, and risk plans for complex or large-scale events • Manage vendor sourcing, negotiations, contracts, and on-site relationships • Oversee full budget management: forecasting, reconciliation, and reporting • Coordinate cross-functional support (facilities, IT, People team, etc.) to ensure seamless execution • Ensure legal and compliance requirements are met across all event-related procurement Stakeholder Partnership • Serve as the primary workplace experience partner to department heads and People leadership in the US • Lead stakeholder briefings and alignment sessions; translate business intent into experience design • Advise on event strategy: help leadership determine the right format, investment level, and experience goals • Manage expectations proactively; navigate competing priorities and tight timelines with clarity Standards & Process • Apply and uphold our event and experience execution standards; adapt frameworks for the US market context • Contribute to the development and refinement of global event standards, playbooks, and the service catalog • Introduce new event formats and experience approaches that raise the bar for employee programming • Maintain accurate records: post-event documentation, budget actuals, attendance data, and learnings Data & Continuous Improvement • Own the US events measurement approach: collect, analyze, and report on experience quality and employee sentiment • Produce post-event reports and strategic write-ups; link outcomes to broader employee experience goals • Analyze trends across the US event portfolio to inform future program investment and priorities Collaboration & Teamwork • Work closely with the global Workplace Experience team to align the US event portfolio with broader workplace experience strategy • Partner with the Experience Design team on integrated experiences where events connect to broader business outcomes • Represent the