iCare Connect Engineer

About the job We are an innovative global healthcare company, driven by one purpose: we chase the miracles of science to improve people’s lives. Our team, across some 100 countries, is dedicated to transforming the practice of medicine by working to turn the impossible into the possible. We provide potentially life-changing treatment options and life-saving vaccine protection to millions of people globally, while putting sustainability and social responsibility at the center of our ambitions.      Sanofi’s Digital organization’s mission is to transform Sanofi into a data-first and AI first organization by empowering everyone with good data. Through custom developed AI products built on world class data foundations and platforms, the team builds value and a unique competitive advantage that scales across our markets, R&D and manufacturing sites. The team is located in major hubs in Paris, Lyon, Barcelona, Cambridge, Bridgewater and most recently,  Toronto , with the aim of opening a new office in Hyderabad. Join a dynamic, fast paced and talented team, with  world class mentorship , using AI to chase the miracle of science About Growing with us In this role you will • Play a critical role in managing, supporting the iCare Salesforce Health Cloud Platform. • Accountable for delivering Digital Patient Services Products and Solutions assisting Sanofi Patient Services functions. • Leverages specialized, functional expertise for solving complex functional problems as individual or as team member. • Leads and executes functional and technical expertise all along the lifecycle (plan, design, build, run) of Digital Patient Services leveraging Salesforce Health Cloud and managed packages. • Provide solution guidance for highly complex business processes, regulatory (HIPAA, Data Privacy, GxP, etc.), compliance and cybersecurity processes. S/he will leverage the Digital portfolio, catalog of services, existing platforms as well as integrate new industry standards to define and implement the Patient Services products and services. About you • Lead the design of Patient Support Services (PSS) solutions for large programs, products, and projects. • Acts as Authority and subject matter expert owing standards and practices related to Patient Services functional expertise in Salesforce. • Work with team and fellow Engineers to track and align on solution built as part of different streams in the Program. • Work as part of the Agile teams on large programs, governing, shaping the delivery of projects supporting design, architecture, enhancements, with focus on optimizing business processes, finding business and technical alignments across multiple therapeutic areas where possible. Key Responsibilities • Lead the design of Patient Support Services (PSS) solutions for large programs, products, and projects. • Acts as Authority and subject matter expert owing standards and practices related to Patient Services functional expertise in Salesforce. • Work with team and fellow Engineers to track and align on solution built as part of different streams in the Program. • Work as part of the Agile teams on large programs, governing, shaping the delivery of projects supporting design, architecture, enhancements, with focus on optimizing business processes, finding business and technical alignments across multiple therapeutic areas where possible. • Development & Customizations: Develop & review the complex solutions using Apex, LWC, Visualforce, triggers, flows & Omni Components and standard Salesforce features. • Code reviews: Act as the health cloud expert, providing technical guidance, making technical decisions, and enforcing best practices. • Build and maintain integrations using REST/SOAP APIs, Platform Events, Streaming APIs, and mid