Client Services Associate, Surveys (2027 Start Dates)

Third Bridge is a leading global research firm established in 2007, with a team of over 1,500 employees worldwide dedicated to fueling decisions with expert insights . We accelerate and enhance decision-making for investors and business leaders by unearthing unique expert insights across multiple sectors, geographies, and topics. For nearly 20 years, we’ve helped clients access knowledge on demand from experts, in-person and through our Library covering over 65,000 companies. Company Description Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world’s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,300+ employees located across eight offices. Start date : January 2027 Surveys are widely used to gather quantitative and qualitative data using relevant questions from a sample of respondents. Third Bridge provides online B2B surveys by giving our clients access to high-quality responses from hard-to-find experts via our pre-screened, proprietary network. Our panel of experts covers all geographies, industries and functions. We have a dedicated Surveys team across the US and Europe that works around the clock to help clients with survey design, coding, fielding and results seamlessly and quickly. The Survey Associate position is a key enabler in the development of our Surveys team as well as in the design of tools and processes to create the Surveys end product. The end goal is to provide a top quality Survey product that will drive market share gains across our clients by meeting their needs for quantitative insights. We are looking for a Survey Associate who is more interested in talking to people and solving project hurdles than sitting behind a spreadsheet all day. You will be the primary point of contact for our clients, ensuring their projects run smoothly from start to finish. Responsibilities • Talking to Clients: You’ll spend your day communicating with Private Equity and Consulting firms. You’ll listen to what they need, offer feedback on their survey ideas, and keep them updated on progress. • Managing Projects: You will coordinate between our clients, the experts taking the surveys, and our internal teams. This requires staying organized and keeping everyone on the same page. • Fixing Problems: Projects rarely go perfectly. Whether client requests change or we’re struggling to find a specific type of expert, you’ll be the person who figures out a workaround and keeps things moving. • Building Panels: You’ll identify and reach out to the right experts to participate in surveys, ensuring we meet the high standards our clients expect. Who you are • A Great Communicator: You’re comfortable picking up the phone or writing a concise email. You can explain complex ideas clearly to people at all levels of seniority. • Action-Oriented: You don't wait to be told what to do. If you see a way to make a process better or a client happier, you take the lead. • Curious: You’re interested in how different businesses work - from how hospitals buy equipment to how software companies compete. • Resilient: You can handle a fast-paced environment where deadlines are tight and requirements change quickly. • Meticulous attention to detail: Strong analytic outlook (including experience with data sets in Excel or Gsheets format) Qualifications • Experience collaborating with team-members in a high-throughput, deadline-driven, process-oriented, client-servicing environ