Head of Strategic Accounts

About 9fin 9fin is the AI platform powering global debt markets — the world’s largest asset class at over $145 trillion. Debt markets are vast, global, and mission-critical, yet still run on fragmented data, PDFs, and manual workflows. 9fin replaces this broken infrastructure with a single platform that centralises proprietary credit data, deep analysis, and high-value workflows across global markets. Today, 9fin powers teams at 300+ blue-chip institutions worldwide, including global banks, asset managers, private equity firms, law firms, and advisors. The business is scaling at exceptional speed, with rapid expansion in the US and best-in-class retention driven by deep workflow adoption. We’re at a defining inflection point. With proven product-market fit and strong, global market pull, 9fin is accelerating toward becoming the category-defining platform for debt markets worldwide. About the Role We’re looking for a Head of Strategic Accounts, EMEA to lead the top tier of our commercial organisation — the largest, most complex accounts driving 9fin’s next phase of growth. Strategics is our top segment: a targeted book of our largest ARR accounts across the global banks, top-tier law firms, multi-strategy hedge funds, asset managers, and private equity firms who set the standard for how credit intelligence is bought and used. You’ll build and lead a team of ~5–6 senior relationship managers in London, each owning a small portfolio of strategic accounts in a hybrid Account Management and Enterprise Sales role. You’ll partner closely with our Head of Strategic Accounts, EMEA to run a globally coordinated segment and work with senior Customer Success partners at the account level. This is a builder role for a leader who has personally carried a large number, sold enterprise-scale deals into financial services, and knows how to raise the bar on rigour, presence, and multi-year deal execution. This role requires 3 days in our London office. What you’ll work on Every day is different, but here’s an example of the kind of things you’ll work on: • Lead the EMEA Strategics team to consistent, forecastable delivery quarter over quarter across a book of $13M+ ARR accounts. • Coach and manage a team of ~5–6 Strategic Account Managers covering our most important banks, asset managers, hedge funds, private equity firms, and law firms in EMEA. • Drive multi-year deal execution, lock in early renewals, and structure enterprise agreements that grow durably over time. • Coach the team through complex commercial motions — MSAs, procurement, legal review, and executive alignment at the MD, Partner, PM, Head of Desk, and C-suite level. • Run weekly segment reviews focused on deals moved, deals at risk, pipeline health, and account-level path-to-close plans. • Set the operating cadence for the segment. Enforce our 3-day office minimum, and drive territory planning, account mapping, and a shared deal methodology across the team. • Partner with the EMEA Head of Strategic Accounts to build geographic reciprocity, with EMEA AMs backing up EMEA coverage on global accounts, and vice versa. • Work in a “two-in-the-box” model with senior CSMs (product and usage) and Sales Engineering (pre-sales), and partner across Enablement, Rev Ops, Marketing, and Product to remove barriers to growth. • Be the senior voice of our strategic clients into Product and Engineering — translating segment-level themes across credit, leveraged finance, restructuring, distressed, and private credit into a clear point of view on the roadmap. • Represent 9fin externally with the C-suite — at client offsites, executive briefings, industry conferences, and roundtables — and become a recognised name in EMEA debt markets. • Build the operating system for the Strategics segment