Manager, Credit Control, APAC

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes from emerging brands to Fortune 500s use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity You will own credit and collections for Flexport across Asia Pacific and be the partner to APAC leadership and every country leader on customer risk. You will take Flexport’s global credit framework and adapt it to APAC, tailoring policy, terms and limits to each market’s practices and making sure the business applies them consistently. You will also run collections for the region, keeping receivables current and cash coming in. As Flexport expands across APAC, you will extend this framework to new countries, supported by the automation and risk tools developed by our US Corporate Credit team. If you want to protect Flexport’s capital while helping the business win more trade in Asia, you belong here. Scope: • Regional Ownership: Manage Flexport’s credit and collections function across Asia Pacific, covering every market where we operate. • Expansion Support: Support Flexport’s growth across the region, rolling out credit for new countries, entities and products as they launch. • Policy Localization: Adapt Flexport’s global credit policy and processes to APAC markets, adding country-specific rules where local practice requires it. • Function Building: Scale a robust credit function in the region, from decisioning and monitoring to collections and reporting. You Will: • Localize Credit Policy: Apply Flexport’s global credit framework to each APAC country and adapt it to local legal, regulatory, tax, currency and payment practices • Partner with APAC Leadership: Serve as the credit partner to APAC leadership and each country leader. Align credit strategy with commercial goals, present portfolio risk, and make clear, timely calls on high-impact requests. • Own the APAC Portfolio: Monitor exposure, aging and concentration, and spot emerging risk early so issues are handled before accounts go past due. • Lead Regional Collections: Own collections across APAC, from dunning strategy and past-due follow-up to payment plans, dispute resolution and escalation to external agencies or legal partners. Work with country teams to keep DSO and past-due balances within target. • Adopt US-Built Automation: Work with the US Corporate Cr