Merchandising Technician - TGH OP

Union: CUPE Clerical bargaining unit position, to be unionized Number of Vacancies: 1 New or Replacement: Replacement Site: Toronto General Hospital Department: Outpatient Pharmacy Reports to: Manager Wage Range: $21.30 - $26.62 per hour   Hours: 37.5 hours per week Status: Permanent Full-Time Closing Date: November 5, 2026 Position Summary Working under the direction of the Operations Manager and Operations Coordinator, the Merchandising Technician will fulfill tasks to support operations effectively and efficiently, while providing exemplary Customer Service. Duties: • Responsible for maintaining responsibility for ordering, receiving, and pricing prescription and non-prescription items for multi-site outpatient pharmacies • Performs merchandising and cashier functions • Organizing revenue-generating promotions to attract customer interest • Provides great customer service • Coordinating the return of stale-dated merchandises and other products • Communicating with other Pharmacy personnel • Performing technical functions in support of the Pharmacy • Performing cross-functional duties, within scope of authority • Performing other duties consistent with the job classification, as required • Requires lifting items or bending, such as cases of nutritional products greater than 15lbs which are sold by the case, merchandising/stocking cases of beverages • Requires standing 95% of the shift • Requires assisting with packaging and sending prescription deliveries and reconciling invoices • Requires compression stockings fitting for patients and/or customers and coordination of compression stockings sales. • Grade 12 or recognized equivalent • One (1) year related merchandising experience preferably in the healthcare industry • Very good verbal and written communication skills • Very good interpersonal skills • Very good organizational and time management skills • Computer Skills: MS Word and basic Excel an asset • Knowledge of Pharmacy operations, practices and regulations • Knowledge of applicable legislation i.e. Health Professions Regulations Act, etc. • Knowledge of Workplace Hazardous Material Information System (W.H.M.I.S.) requirements • Compliance with established confidentiality requirement • Satisfactory attendance • Preferred, six months technical experience in a retail/community Pharmacy Why join UHN? In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN. • Competitive offer packages • Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/ ) • Close access to Transit and UHN shuttle service • A flexible work environment • Opportunities for development and promotions within a large organization • Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.) Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration. All applications must be submitted before the posting close date. UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position. Please be advised that a Crimina