2027 University Graduate - Technical Support Consultant

Join Adobe’s Experience Manager (AEM) Customer Engineering team—the expert group at the front lines of helping enterprises craft, deliver and optimize digital experiences at scale. Our team supports AEM developers and business users across the globe, guiding them through performance tuning, problem solving, debugging complex issues and expanding what’s possible with AEM as a Cloud Service.  As an AEM Customer Engineering Intern, you’ll get hands on exposure to one of the most powerful enterprise Content Management Systems in the world. You’ll work closely with AEM experts to build internal tools that enhance customer support efficiency, improve workflows and streamline team operations. This is an incredible opportunity to learn how high scale systems are supported in production and to grow your technical and problem-solving skills in a collaborative, innovative environment.  The work you'll do is unique—you'll dive into Adobe Experience Manager’s modern cloud stack, which touches technologies such as:  • Java, Sling, and OSGi frameworks  • Adobe I/O Runtime and microservices  • CI/CD automation through AEM Cloud Manager  • Frontend frameworks like React and GraphQL    If you thrive in solving technical puzzles, enjoy working on tools that make other engineers more efficient, and want to contribute to real customer impact—this role is for you.  All 2026 Adobe interns will be co-located hybrid. This means that interns will work between their assigned office and home. Interns will be based in the office where their manager and/or team are located, where they will get the most support to ensure collaboration and the best employee experience. Managers and their organization will determine the frequency they need to go into the office to meet priorities.  What You’ll Do  • Learn AEM’s technology stack—from authoring to publishing, from the backend (Sling, OSGi, Oak) to frontend frameworks (HTL, React).  • Design and develop internal tools and automations to help Customer Engineering streamline diagnostics and support workflows.  • Analyze and improve existing processes by identifying efficiency opportunities and building practical solutions.  • Solve and investigate AEM issues, learning debugging techniques used in enterprise environments.  • Contribute to internal documentation and wikis to support continuous information flow.  • Engage in team discussions and standups, learning agile workflows and customer support methodologies.  • Partner with internal stakeholders across Product Engineering and Customer Success teams to understand cross functional operations.    What You Need to Succeed  • Currently enrolled full time and pursuing a degree in Computer Science, Information Technology or related technical field or equivalent degree required with an expected graduation date of December 2026– June 2027  • 1-2 years of experience with HTML, JavaScript, CSS, REST APIs, JSON, XML  • Languages such as Java or Python — with an understanding of object-oriented principles  • Excellent communication and collaboration skills About Adobe Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe