IT Technologist

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The Global Commercial Office (GCO) Sales Enablement organization delivers technology solutions that enable commercial teams to improve customer engagement, sales execution, and business performance. This team partners with Sales, Service, Enterprise Accounts, and Commercial Operations stakeholders to support CRM capabilities across the Americas region and advance execution excellence through scalable, reliable technology solutions. This position is based in Hyderabad, India and follows a Flex work model. The role collaborates with globally distributed business and technology teams to ensure the quality, stability, and reliability of Salesforce applications and related business processes. As a Salesforce QA Analyst, you will support the quality assurance lifecycle for Salesforce solutions that enable commercial business processes across the Americas. This role is responsible for test planning, test execution, defect management, release validation, and continuous improvement of quality practices to ensure Salesforce solutions meet business, functional, and technical requirements. Responsibilities may include the following and other duties may be assigned: • Review business requirements, user stories, acceptance criteria, and solution designs to define testing scope and approach. • Develop and execute test plans, test scenarios, test cases, test scripts, and test data for Salesforce applications. • Perform functional, system, integration, regression, smoke, and end-to-end testing across Salesforce solutions. • Validate Salesforce configuration, security, automation, and custom functionality including Flows, Apex, Lightning Web Components, profiles, and permission models. • Test integrations between Salesforce and external systems using APIs and batch-processing interfaces. • Log, track, retest, and report defects using Agile delivery and defect-management tools. • Support System Integration Testing (SIT), User Acceptance Testing (UAT), release validation, and post-deployment testing activities. • Collaborate with business analysts, developers, architects, product owners, and business users to ensure quality throughout the delivery lifecycle. Required Knowledge and Experience: • Bachelor's degree and 3+ years of software testing experience, including 2+ years testing Salesforce applications. • Experience testing Salesforce Sales Cloud and/or Service Cloud environments. • Experience creating test plans, test cases, test scripts, test data, and requirements traceability documentation. • Experience with functional, integration, regression, and end-to-end testing methodologies. • Experience using Jira, Azure DevOps, or similar defect-management tools in Agile/Scrum environments. Nice to Haves: • Experience testing Salesforce Health Cloud, Experience Cloud, or Salesforce mobile applications. • Experience with test automation tools such as Selenium or Copado Robotic Testing. • Experience with Copado or other Salesforce DevOps and release-management platforms. • Knowledge of healthcare, life sciences, or other regulated industry environments. • Salesforce Administrator, Salesforce Platform App Builder, or related Salesforce certification.   Physical Job Requirements The above statements are intended to describe the general nature and level of