Director AI Search & Visibility

Salary Range: £84,490.00 - £156,910.00   Job Description Summary Director, AI Search and Visibility #LI-Hybrid Location: London Relocation Support: Yes Are you ready to reimagine medicine for patients? A new role has been created as part of our Customer Experience and Content Team. The Director AI Search and Visibility will be accountable for maximizing the visibility, discoverability, and relevance of Novartis content across AI-powered search ecosystems and traditional search environments. The role focuses on defining and executing the organization’s Search Engine Optimisation (SEO), GEO, and AI search strategy, ensuring that content is structured, optimized, and distributed to perform effectively across search engines, LLMs, and emerging discovery platforms.   Job Description Key Responsibilities: • Define and lead the AI Search & SEO strategy across owned and earned channels, ensuring strong visibility in both traditional search engines and AI-driven discovery platforms (LLMs, assistants, generative search). • Establish and implement GEO (Generative Engine Optimization) principles to improve how Novartis content is surfaced, interpreted, and reused by AI systems. • Optimize content structure, tagging, and taxonomy to ensure machine readability, modularity, and reusability across search and omnichannel ecosystems. • Partner with Content, Web, and Omnichannel teams to ensure all content is search-optimized by design , not retrofitted. • Define and track AI search visibility metrics , including presence in LLM-generated responses, featured content surfaces, and search rankings. • Lead experimentation and innovation in AI search , including prompt optimization, structured content frameworks, and emerging discovery formats. • Collaborate with Data & Analytics teams to integrate search performance insights into omnichannel planning and content strategy . • Ensure alignment with compliance, governance, and brand standards in all search and AI-related optimization activities. • Build internal capability and awareness around AI search trends, risks, and opportunities , positioning Novartis as a leader in this space. Essential Requirements: • 10–12 years of relevant experience in technology development. • Strong experience with search engine optimisation • Experience working in Agile delivery models, including backlog management, sprint planning, and collaboration with global stakeholders. • Strong stakeholder management and communication skills, with the ability to influence senior leaders and align priorities across markets. • Proven ability to lead cross-functional teams in global or multi-market environments. • Excellent facilitation and executive-level communication skills and driving decisions Benefits & Rewards   At Novartis, we’re committed to reimagining medicine together - and rewarding the people who make it happen.   Expected Annual Base Salary Range for role:   84,490.00 - 156,910.00 GBP   The base salary offered is determined based on gender-neutral objectives, such as relevant skills, competencies and experience in accordance with the Novartis pay setting policy and upon joining Novartis will be reviewed periodically.   In addition to your base salary, you may be eligible for a performance-based bonus depending on certain performance parameters.   The rewards of being part of our team go far beyond base pay and incentives. We also offer a variety of competitive benefits in kind to help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeing resources and global recognition programs. In addition, we provide flexible and hybrid working options, where possible, and minimum 14 weeks paid parental leave.   In addition to your base salary, you may be eligible for a perfo