Senior Software Engineer - Platform Infrastructure

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over thousands of clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. ​ When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. 12Senior Software Engineer - Platform Infrastructure ​ Why We Have This Role The Platform Infrastructure team builds and operates foundational software that engineering teams use to run their services. This role will focus on making workloads on the platform more cost-effective, including through tooling and frameworks that help teams monitor and optimize CPU and memory use. The team runs EKS and supports engineering teams across Qualtrics, with PGF currently an exception until it is rolled in. The role also includes building services in Golang and working on Kubernetes orchestration as the platform's needs evolve. Engineering teams are the platform's customers, and the team works across service discovery and orchestration. How You'll Find Success • Deep knowledge in open source tooling/technologies (Linux systems etc) • Establishing productive working relationships with other platform teams, AWS counterparts, security, and compliance teams • Designing with an eye towards scalability, both in technical measures and organizational processes • Possessing a customer-obsessed attitude when working with application teams within the company How You'll Grow • Develop broader expertise in Container Orchestration as you build the runtime foundation for the entirety of Qualtrics engineering. • Build experience in driving efficiency at scale across the platform, both for cost optimization and platform performance. • Build services that support engineering teams across the entirety of Qualtrics. Things You'll Do • Influence the way that engineers at Qualtrics running applications through best-in-class tooling, and services • You will create, deploy, and operate services that ensure our overall platform exceeds goals for availability, scalability, and performance • You will help define how Qualtrics engineers operate containerized workloads • You will architect the services and design the best practices for service discovery for all of Qualtrics engineering • Participate in periodic on-call responsibilities as part of a global team What We're Looking For On Your Resume • 5+ years of experience in developing and operating large scale software systems. • Experience with professional software engineering practices (e.g. unit testing, code reviews, design documents) • Experience in high-level languages like Go and scripting languages like Bash • Experience building software or systems that can serve multiple teams or an entire company. • Experience with Kubernetes (ideally EKS), including familiarity with workload and resource management, nodepool management, and policy enforcement. • Skilled at debugging applications within a Linux environment. • Systems engin