Junior Clerk

Union: SEIU Clerical Number of vacancies:  2 New or Replacement Position: New Site: UHN Reactivation Care Centre Department: Nutrition Services Reports to: Manager, Nutrition Services Hours: 37.5 hours per week Wage Range: $25.93 - $27.45 per hour. Start rate non-negotiable. Shifts: 0700-1500 Monday-Sunday including alternating weekends & Statutory Holidays Status: Permanent Part-time Closing Date: November 5, 2026 Position Summary The Junior Clerk plays a critical role in supporting patient meal service by accurately processing diet orders, menus, and patient preference information using the CBORD system. This position ensures safe, timely, and compliant meal delivery while acting as a key communication link between clinical teams and food service operations. This position is being recruited to support the Reactivation Care Centre (RCC). Start date will be in December 2026, in alignment with operational readiness, anticipated patient volumes, and the phased implementation of RCC services, and are subject to change based on operational requirements. Start Date: Pending kitchen renovation completion and tenant occupancy. Duties • Process tenant patient menus in CBORD according to prescribed diets, allergies, and preferences • Maintain and update accurate diet orders, allergy information, and meal service records within CBORD for all tenant groups at the UHN Reactivation Care Center • Generate and verify tray tickets to support meal assembly and ensure diet accuracy • Monitor and process diet order changes, admissions, discharges, and preference updates in a timely manner • Answer phone calls and respond to inquiries from nursing units, dietitians, and patients regarding meal services or diet changes • Communicate diet concerns or discrepancies to Dietitians and Food Service Supervisors • Ensure all patient information is handled in accordance with confidentiality and privacy standards • Support patient satisfaction by addressing meal concerns, preferences, and service issues promptly • Assist with training, audits, or process improvements within the Diet Office as required • Knowledge of therapeutic diets and food service operations (hospital experience preferred) • Adheres to Therapeutic diet orders and understand the potential risks associated with diet inaccuracies, allergens, texture modifications and other nutrition related safety concerns  • Current Food Handler Certification  • Experience using CBORD is required • Strong attention to detail and accuracy in data entry and order processing • Excellent communication and customer service skills • Ability to manage multiple tasks in a fast-paced, deadline-driven environment Additional Requirements • Ability to work collaboratively with clinical and food service teams to support tenant patient care • Strong organizational skills and ability to prioritize workload effectively • Commitment to patient safety, quality, and service excellence • Adherence to all safety, privacy, and infection control policies Why join UHN?  In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.  • Competitive offer packages   • Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP  https://hoopp.com/ )  • Close access to Transit and UHN shuttle service  • A flexible work environment   • Opportunities for development and promotions within a large organization  • Additional perks (multiple corporate discounts including: travel, restaurants, par