Industry CTO - Financial Services

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Salesforce Industry CTO will shape Salesforce’s industry technology vision across ASEAN and help customers translate business ambition into measurable outcomes. An ideal candidate would combine industry expertise, technical architecture experience, and a “founder’s mindset” to guide transformation and support strategic growth. An ideal candidate would be passionate about AI and data platforms and bring deep, hands-on Salesforce technology expertise. The successful candidate will personally build solutions, demos, and prototypes, develop trusted C-level relationships with key customers, and champion Salesforce’s technology point of view for the industry. They will work across customers, sales, solution engineering, product management, and partners, representing the voice of ASEAN customers to shape product direction and development. The Experience An ideal candidate would have: • Industry and ASEAN expertise: Strong understanding of relevant industry business models, operating processes, and regulatory considerations, with experience navigating diverse ASEAN markets. • Industry trends and disruptions: Demonstrated ability to assess emerging technologies, changing customer expectations, regulatory shifts, and disruptive business models—and translate them into strategic recommendations. • Enterprise transformation: A track record of guiding large-scale Industry themed transformation across business lines. • C-level relationships and commercial impact: A track record of developing sustained, trusted relationships with C-level leaders at key customers in ASEAN, influencing technology investment decisions, and building business cases tied to measurable outcomes. • AI passion and hands-on expertise: Demonstrated passion for AI through continuous learning, experimentation, and practical application, with deep expertise in at least one relevant area and a track record of personally building demos and prototypes for customer use cases. • Hands-on Salesforce expertise: Deep practical knowledge of Salesforce technology and experience personally designing, configuring, and building solutions, demos, and prototypes across relevant clouds and industry capabilities. An ideal candidate would be comfortable going deep into architecture, data, integration, and implementation details, with a clear understanding of platform strengths and limitations. • Product influence: Experience synthesizing customer needs across markets into prioritized product recommendations and collaborating with product management to influence roadmaps. • Ecosystem leadership: Experience aligning partners and internal teams and mentoring technical talent. • Competitive landscape: Strong understanding of Salesforce’s competitors, alternative platforms, and architectural trade-offs, alongside the competitive pressures, emerging entrants, and differentiation opportunities facing customers. What You’ll Actually Be Doing The successful candidate will: • Shape and cha