Travel Coordinator

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Travel Coordinator, Travel Logistics Dallas, TX/Remote - Hybrid   How will this role have an impact? The Travel Coordinator is an independent contributor role within Signify’s Travel department, a team responsible for the intake, qualification, and logistical bookings of ~72k annual air, car, and hotel requests for Signify Health clinicians nationwide. This role requires flexibility, attention to detail and a proactive approach to managing travel logistics effectively.  The department business hours are Monday through Friday 7am-6pm, and Sat-Sun 8am-5pm CST. Staff weekend coverage is scheduled on a rotational basis.  This is a hybrid role that requires reporting into the office and being flexible to do so every day during training, and during select days of the week/month/quarter following training, based on the needs of the business. This role will report directly to the Travel Supervisor. What will you do: • Research, book, and manage travel arrangements within the guidelines of corporate travel policies • Provide assistance with changes, cancellations, or other adjustments to travel plans as needed • Maintain a high level of customer service throughout the booking process • Take Inbound calls and place Outbound calls throughout the shift • Communicate and collaborate with team members, travelers and other stakeholders to understand travel preferences and requirements  • Complete all other travel ancillary tasks as assigned • Be on time, ready to work at assigned work location on a daily basis We are looking for someone with:  • Strong communication skills, both verbal and written, with a customer service oriented approach  • Proven ability to prioritize and multitask in a fast paced and time sensitive environment  • Excellent time management and organizational skills with the ability to manage multiple reservations and deadlines  • Problem-solving ability to address travel disruptions, cancellations, or itinerary changes • Highly detail oriented and ensures accuracy in all tasks • Self-directed and works well independently, with ability to take direction and respond well to coaching and supervision when needed • Works well with others and contributes to a positive team dynamic • Experience using automated phone systems • Strong phone and email etiquette • Ability to work overtime as needed • Ability to work weekend shifts on a rotational basis Working Conditions:   • Fast-paced environment • Requires working at a desk and the use of a phone and computer • Normal sight and hearing ability • Use office equipment and machinery effectively • Ability to ambulate to various parts of the building • Ability to bend, stoop • Work effectively with frequent interruptions • May require occasional overtime to meet project deadlines • Lifting requirements of 15 lbs. occasionally Required Qualifications:   • Minimum of 2 years successful work in an office environment • Prior experience in the travel industry and utilizing booking software is a plus   Education/Licensing Requirements:  • High School Diploma or equivalent Preferred Qualifications: • Bachelor’s Degree • Experience using automated phone systems   Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for inc