Candidate Care Specialist

Candidate Care Specialist   • Location: Bogotá About the job   Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? As Candidate Care Specialist  within our Talent Services Team.   Ready to push the limits of what’s possible? Join Sanofi’s talent team and you can play a vital role in the performance of our entire business while helping to make an impact on millions around the world.   This is an opportunity in our Global Talent Services function at Sanofi Hubs. Sanofi ‘Hubs’ are where our key strategic business operations are hosted providing centralized services across Global Medical, Finance, People, Procurement, Digital, R&D and more.   Our Vision: We deliver best-in-class enterprise solutions and be the catalyst for modernization and transformation, enabling Sanofi to chase the miracles of science. Hubs are synonym to GBS/GCC that is widely known in the industry.   Global Talent Services is one of our key service lines in Hubs part of Chief Talent Office that helps provide E-2-E Talent Acquisition services globally to businesses spread across General Medicines, Specialty care, Vaccines, R&D, Manufacturing from Hubs across regions in proximity. This role will be responsible to coordinate, schedule, close admin work to facilitate hiring  for North America, Lat Am & Canada in managing the volume hiring needs. Across 2023/2024 our last few years average hiring volumes has been in the region of 3000+. This is subjected to growth as we expand our launches in the region. You will be responsible to assist in hiring the best talent for Sanofi and do this while providing world class candidate experience We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?   Major Responsibilities   • Execute the candidate care strategy as communicated by the Candidate Care Partner, supporting the Candidate Care Partner in delivering exceptional candidate experiences.​ • Proactively engage with candidates throughout the recruitment lifecycle (eg: interview scheduling, post offer support), utilizing preferred communication channels to provide timely updates, answer questions, and gather feedback.​ • Administer and collect candidate satisfaction surveys, analyzing feedback to identify areas for improvement within the candidate journey.​ • Contribute ideas and recommendations to the Candidate Care Partner for process improvements, leveraging technology and data-driven insights to optimize candidate interactions.​ • Collaborate effectively with both recruiters in hubs and in market to ensure candidate care practices are aligned with regional guidelines and best practices.​ • Contribute to the development and maintenance of a comprehensive candidate knowledge base and resources, providing easy access to information and support throughout the recruitment process.     About you You are a highly motivated and experienced recruitment professional with a proven track record of success in leading and managing global recruitment teams, operating within a global business services environment and building new capability in talent teams. You are passionate about delivering exceptional experience and are driven by a desire to continuously improve recruitment processes and outcomes. You are a strategic thinker with a strong understanding of the talent acquisition l