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About the role
The Field Service Assessment Technical Advisor will be responsible for providing technical support during field service outages, carrying out inspections and assessments of gas and steam turbine and generator components, and supporting the development and implementation of the Field Service Quality Management System (QMS).
The position combines field-based technical responsibilities with office-based quality management and project coordination activities . The successful candidate will work closely with the Field Service Backup Office, Field Service Assessment Manager, Programme Managers (PMs), Repair Engineering and Customer Support Engineering departments.
The role will require regular participation in field service outages, with an estimated field assignment of approximately four months per year, depending on Field Service (FS) business demand.
There may also be an opportunity to take on an additional role or expand the scope of responsibilities in the near to medium term, depending on business requirements and the individual's development.
Key Responsibilities and Duties
A. Field-Based Responsibilities – Field Service Assessment
During assigned outages, the individual will act as an FSA Technical Advisor (TA), providing technical support and supervision in the field.
Key responsibilities include:
• Attend field service outages and act as FSA Technical Advisor, assessing the condition of turbine and generator components and identifying potential defects or areas of concern.
• Assess the equipment and components within gas and steam turbines and generators, in accordance with the work scope provided by the Programme Management team.
• Identify, document and describe Non-Conformance Reports (NCRs), including technical findings and recommendations for corrective actions.
• Supervise and coordinate Non-Destructive Testing (NDT) activities performed by subcontractors during outages, ensuring compliance with applicable procedures and requirements.
• Perform NDT inspections when required, subject to the relevant qualifications and competencies.
• Review mechanical work scopes and technical recommendations to identify and plan the FSA inspections required during each outage.
• Interpret engineering drawings, field service procedures and technical documentation to assess findings and communicate recommended actions.
• Ensure the accurate collection, recording and management of inspection data and technical findings.
• Review inspection data sheets, ensuring that all relevant information is properly recorded and documented.
• Submit completed inspection data sheets (dirty data sheets) to the relevant internal departments and customers, and coordinate the transfer of information into clean data sheets for final reporting.
• Prepare and issue detailed inspection and outage reports, including technical findings, recommendations and proposed follow-up actions, within 5–7 days following the completion of the outage.
• Identify and propose opportunities for continuous improvement in inspection methods, processes and field service activities.
B. Office-Based Responsibilities – Quality Management and Project Coordination
Under the supervision of the Field Service Backup Office and Field Service Assessment Manager, the individual will support the development, implementation and continuous improvement of the Field Service Quality Management System.
Key responsibilities include:
Field Service Quality Management System (QMS)
• Develop, maintain and continuously improve the Field Service Quality Management System, covering planning, execution, documentation and reporting activities.
• Develop, review and revise QMS documentation, including procedures, work instructions, inspection data sheets, templates and other relevant technical doc
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