Revenue Operations

About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you’ll do • Support our Sales, Marketing, and customer-facing teams, which might include: • Driving end-to-end GTM processes, including building pricing proposals, developing customer presentations, and delivering financial analyses to enable team success. • Analyzing, optimizing, and implementing sales territories and processes for a fast-growing sales team. • Building out prospecting programs, marketing campaigns and events cadences, helping the sales team to drive net new demand. • Help define and scale the playbook for how Sierra builds, evaluates, launches, and expands AI agents at large enterprises. • Take on special projects and initiatives related to international expansion, pricing, marketing, legal, deal strategy, and agent development • Work with Pricing, Legal, Operations, Sales, Agent Development & Finance teams to identify inefficiencies in current GTM operations and design solutions to help Sierra scale. • Turn insight into action: Analyze complex datasets and translate findings into clear, executive-ready recommendations that drive high-leverage decisions. • Serve as a versatile, proactive team player, taking on both foundational tasks and high-impact strategic initiatives that drive the GTM team’s success. • Leverage AI-native tools such as Claude Code, Cursor, and Codex to build lightweight internal systems, automate workflows, and create operational leverage. What you’ll bring • 4+ years of experience in revenue operations, sales operations, management consulting, corporate strategy, or business operations. • Proficiency in financial modeling and data analysis (e.g., Excel, Google Sheets); experience with data visualization tools (e.g., Tableau, Looker, or Power BI). • A detail-oriented, methodical, and process-driven mentality that is focused on both accuracy and efficiency. • Demonstrated ability to manage multiple projects, prioritize effectively, and meet deadlines. • A proactive mindset with the ability to navigate ambiguity, drive and execute initiatives, and deliver results in a fast-paced, dynamic environment. • Strong written and verbal communication skills, with the ability to distill complex ideas and problems into straightforward, actionable recommendations, especially to executives. Even better… • SQL experience. • Familiarity with CRM platforms (e.g., Salesforce, HubSpot) and marketing automation tools. • Previous 0-1 startup or operational experience. Our values • Trust: We build trust with our customers with our accountability, empathy, quality, and responsive