Senior Product Designer

Do you think in journeys, not just screens? Can you see where a learner gets stuck, where a buyer needs proof of value, and where an upgrade feels like a natural next step rather than a sales pitch? And do you want to be the person who sets the design direction for a whole product, not one corner of it? AIHR is looking for a Senior Product Designer to be the sole designer on our product team. You'll shape our learning platform end to end: how HR professionals discover content and keep learning, how teams see the value of learning, and how our design system helps everyone build consistently and fast. You'll work across both product squads as a hands-on designer and the team’s go-to for design advice. About AIHR Founded in 2016 with the mission to future-proof HR, the Academy to Innovate HR (AIHR) has become the world’s market leader in online training for human resources (HR) professionals. We have a global customer base spread across 140+ countries, amongst which companies like Unilever, Reckitt, Goldman Sachs, Philips, Deloitte, Nike, Heineken, and UBS. It is our goal to continuously upskill and empower 1,000,000 HR Professionals. We are an international team of 100+ people, driven by excellence, innovation, and a hunger to grow in everything we do. As such, we strive to provide the world’s best courses and excellent support to our customers while continuously optimizing every aspect of our work. With over 30 nationalities, our team is diverse, yet we all share a few traits: we're friendly, enthusiastic, and great team players. Being a fast-growing company, working at AIHR means taking on a lot of responsibility and getting countless opportunities to develop yourself in new areas and potential to craft your own role. Why a designer now We built the AIHR Academy for individual HR professionals who choose to learn on their own. That focus got us here. Now we're at a pivotal point: we're taking the full learning experience, our internal expertise and our content into the B2B market. That shift opens the platform to new personas with different needs. A learner whose employer provides their license comes in with different motivations than someone who paid for themselves. And a manager or buyer needs to see team progress, skill gaps and return on investment before they renew. Much of today's experience wasn't designed with them in mind. Role and Responsibilities As our Senior Product Designer , you own the user experience across the AIHR Academy, from how learners discover content to how buyers decide whether to renew. You represent the user in every product conversation and help the team make better decisions, faster. You report to the Head of Product and work daily with our Learner Experience and Manager Experience Squads, their Product Managers, front-end engineers and our Learning Consultants. PMs already prototype with AI tools, and you’ll help them do that well within the guardrails you set. Journeys and engagement • Map and design end-to-end journeys for each persona, from first visit to long-term learning habit. • Shape how learners discover content and keep coming back. You know which engagement mechanics, like progress, milestones and social learning, suit busy professionals and which feel gimmicky. • Propose ideas quickly, test them pragmatically and learn from the data. Growth surfaces • Design the moments where members and B2B customers upgrade and renew, as part of the wider journey rather than as standalone funnels. • Tread the line between commercial goals and product quality. You know when an upgrade moment helps someone see more value and when it costs trust, and you bring a clear way of making that call that the team can learn from. Craft and UI ownership • You don't stop at concepts. You turn dec