SMB Account Executive - South African Market (English or French)

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Account Executive - SMB South Africa (English And/ Or French Speaking)   Location: Dublin, Ireland (Hybrid) | Relocation Support Provided Relocate to Dublin with Ease   We know that relocation is a big decision — which is why we walk with you every step of the way. From the moment you accept your offer to the day you arrive in Dublin, you’ll have access to a full support system.   How it works: • Offer Acceptance: Your relocation support begins immediately. • Relocation Consultation: We’ll connect you with our relocation experts to plan your move. • Moving & Settling In: We provide dedicated assistance with PPS applications, housing searches, and relocation benefits. • Onboarding in Dublin: You’ll join your new team at our world-class Dublin campus for Day 1 orientation. About the Role Join Salesforce, the #1 AI CRM, as an Account Executive focusing on the Africa (SMB) market. Based in our Dublin hub, you will lead the "agentic era" of technology, helping businesses transform through AI, Data, and CRM. Note: By applying to the Small Medium / Mid-market Business Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization hiring Small Medium Business Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. The Experience As an Account Executive for the Africa SMB team, you own the end-to-end sales cycle. You aren't just selling software; you are selling the Salesforce Customer 360 platform and Agentforce—the future of autonomous AI. You will balance "whitespace" prospecting (new business) with strategic expansion within existing accounts.   What You'll Actually Be Doing • Full Cycle Sales: Lead a dedicated customer set in the Africa market, managing complex sales projects from lead generation to closing. • Strategic Growth: Drive performance against key metrics with a primary focus on new business acquisition and expansion. • Solution Selling: Utilize a consultative approach to identify business challenges and align Salesforce AI and Data solutions to customer goals. • Relationship Building: Develop trusted relationships with C-level decision-makers through regular digital engagement and face-to-face meetings. • Cross-Functional Collaboration: Partner with Business Development, Pre-sales, and Marketing to optimize the market funnel. You're Our Person If... • Demonstrated success of quota carrying, technology solution-based direct sales experience • Territory & Account Planning Strategies: Create territory and account plans to achieve sales objectives by effectively identifying and qualifying prospects and opportunities. • Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses. • Solutioning: Identifies compelling value propositions that address customer needs by demonstrat