Insights and Analytics Manager, Europe & International, ViiV

About ViiV We are a specialist pharmaceutical company 100% dedicated to developing medicines to treat and prevent HIV. As the pioneers in HIV innovation, we constantly look to push the boundaries of science to develop medicines that can change lives and give people more choice. Beyond our medicines, we are proud of our deep connection with the HIV community and work with partners to advance research and development, address HIV-related stigma, increase access to our medicines and provide funding and support to local community organisations to support their efforts in the HIV response. We are ViiV Healthcare. Here until HIV and AIDS are not.   About the role The Insights & Analytics Manager, Europe & International delivers performance analysis, business insight, market intelligence and targeted market research that help the E&I Leadership Team make better commercial decisions. Reporting to the Data & Analytics Director, you will combine internal performance data, external market insights and customer engagement analytics to explain results, identify risks, trends and growth opportunities, close evidence gaps and provide clear, actionable recommendations. Your work will inform business reviews, strategic planning, scenario analysis and the integrated regional performance assessment.   Key responsibilities Performance Metrics and Reporting: • Apply agreed analytical measures and KPI definitions to support a consistent, standardised view of performance across the region. • Provide timely, decision-ready performance data and analysis to inform discussions at regional performance forums. • Partner with stakeholders to interpret performance measures correctly and translate them into clear, decision-relevant insights. Business Insights and Decision Support: • Explain market and customer drivers behind performance gaps, risks and opportunities, and recommend where leadership should act. • Integrate performance data, customer analytics, market intelligence and research to explain outcomes and inform business decisions. • Analyse customer engagement across field, digital and medical channels, using Global CX tools to understand effectiveness and links to performance. Market Research: • Set and own a focused regional research agenda, leading priority qualitative and quantitative studies and integrating findings with performance and customer data. • Maximise research value by synthesising existing analytics, research and external intelligence, minimising duplication and targeting investment effectively. Standards and Collaboration: • Apply agreed core KPI and insight standards across E&I, partnering with Global Data & Analytics, research teams and other functions to deliver the regional roadmap. • Maintain disciplined documentation of key methodologies, assumptions, research outputs and recommendations, ensuring robust and reliable evidence for decision-making.     Why You? Basic Qualifications & Experience: • Bachelor’s degree or equivalent in Business, Economics, Statistics, Mathematics, Market Research, Life Sciences or a related field; postgraduate qualification desirable. • Significant experience integrating performance, market and customer evidence to inform commercial decisions, ideally within the pharmaceutical or healthcare sector. • Proven ability to integrate quantitative and qualitative evidence and translate complex analysis into clear commercial implications and recommendations. • Excellent written and verbal communication skills, with the credibility to act as a strategic business partner and influence senior stakeholders across regional, market and Global teams. • Practical expertise in KPI design, performance analysis, commercial research methodology and customer engagement analytics, market research, compe