Chief of Staff, Office of the President

About Us: Here at Ambience, we never set out to be just another scribe. We’re building the AI intelligence platform that restores humanity to healthcare and drives meaningful ROI for health systems across the country. Our technology helps providers focus on delivering great care by removing the administrative burden that pulls them away from patients and away from their most impactful work. Ambience delivers real-time coding-aware documentation and clinical workflow support across ambulatory, emergency and inpatient settings at the top health systems in North America. Our teams operate relentlessly with extreme ownership to build the best solutions for our health system partners. We value candor, positivity and deep thought — and we expect a lot from each other because we know the problems we’re solving truly matter. Ambience was ranked #1 for Improving the Clinician Experience in the KLAS Research Emerging Solutions Top 20 Report, recognized by Fast Company as one of the Next Big Things in Tech, named one of the best AI companies in healthcare by Inc., and selected as a LinkedIn Top Startup in 2024 and 2025. We’re backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, and Kleiner Perkins — and we’re just getting started. The Role: Ambience is hiring a Chief of Staff to lead the Office of the President (OOTP) and serve as the operating partner to our President and Co-Founder. The OOTP is a small, high-trust team that works on the company’s most consequential strategic frontiers: partnerships with health systems and technology platforms, ecosystem strategy, adjacent markets, and thought leadership. Decisions being made in healthcare AI right now will shape the industry for years, and this team sits at the center of them. You’ll be the quarterback of the OOTP, leading a team of about four and partnering with recruiting to build it out. This is a high-proximity role. You’ll spend roughly 20 hours a week alongside the President, quickly become an extension of how he thinks and operates, and over time act as his proxy in rooms he can’t be in. Few roles offer this kind of exposure to a founder, the board, and the full scope of a high-growth company. Required: Willing to work 3 days a week from the San Francisco office. What You’ll Do: - Run the OOTP as an operating unit: Hold the full context across every active workstream, set priorities and OKRs, and make sure the right people are on the right problems at the right time. You’ll know when to push, when to steer and when to escalate. - Build and lead the team: Hire, onboard and develop a team of high-caliber operators. Act as a player-coach who rolls up their sleeves when the details get hard, and teach the frameworks that help people solve the next problem on their own. - Drive high-stakes partnerships: Shape the joint value story, run the analysis behind it (financial modeling, market sizing, deal structuring), and coordinate across internal and external stakeholders. When a 72-hour negotiation sprint happens, you’ll be in the room. - Bring the President what he can’t see: Gather insight from across the company and the market, spot issues early, and make sure the President’s time goes to the highest-leverage problems. - Own the written work: Draft and sharpen memos, board materials, keynotes and decision documents that move the company forward. - Build AI-native operating systems: Help scale Ambience’s company-wide knowledge system and run the OOTP as an AI-first team that uses AI for research, first drafts, meeting prep and decision tracking. - Lead through ambiguity: Take problems that fall outside existing team boundaries and drive them to resolution, from first framing to final outcome. Who You Are: - Proven Operator: You bring 5 to 1