Claims & Injury Manager

To oversee and coordinate the claims and injury management function for relevant portfolio. This will include but is not limited to; strategic claims and incident management, ensuring appropriate medical treatment, return to work and all other aspects of injury management and workers compensation services. This will be done in consultation with internal and external stakeholders in a timely manner and in accordance with legislative requirements and Company Policies and Procedures. Will work in close collaboration with the General Manager Workers Compensation & Injury Management in providing leadership to the injury management team to engender a high performance culture and commitment to goal achievement. Based at a Sodexo Support Centre, this role provides support to regional areas and travel may be required. Job Scope Ensure Corporate, Legislative and Regulatory obligations are adhered to and breaches reported to General Manager Workers Compensation & Injury Management Influence and negotiate with key stakeholders to achieve desired outcomes associated with injury and illness Demonstrate leadership to department staff to successfully implement strategies to achieve improvements and best practice in management of personal injury and illness, cost outcomes and safety performance. Responsibilities Plan, develop and implement pro-active injury management and rehabilitation strategies Ensure and deliver business support in line with the injury management and fitness for work framework Ensure a consistently high standard of injury, claims and people management is maintained in achievement of departmental and company goals. Assist with managing change and encourage staff team members to contribute to improvement initiatives and a continuous improvement philosophy Communicate, influence and negotiate with key stakeholders to achieve best possible outcomes and minimise injury and illness costs Provide analytical reports to leadership and operational teams to assist with incident analysis and mitigation Ensure legal compliance with existing and proposed legislation associated with injury management and fitness for work Actively participate and take a leadership approach in claim reviews with insurer on a regular basis Ensure appropriate escalation and reporting to internal and external stakeholders in required timeframes Authorise and process weekly compensation payments ensuring timely reimbursement from Insurers Ensure external or outsourced injury management support is kept abreast of internal changes Support development and delivery of the internal injury management training package ensuring training presentation is current, sessions planned in advance and attendee records are updated. Contribute to department planning and budgeting process Manage claims staffing model including recruitment, retention, training and competency development to ensure sufficient and appropriate resources to manage the injury management process and to achieve required outcomes Encourage, develop and prepare individuals for succession planning and future development opportunities Support annual insurance renewals to ensure current workers compensation endorsed policy certificates are in place. Proactively encourage an environment of wellbeing across the business Degree in Allied Health or similar (Occupational Therapy, Physiotherapy, Exercise Physiology, Workplace Health & Safety) Experiences Minimum 5 years’ experience in workers compensation claims and injury management Knowledge & Skills Comprehensive knowledge of Workers Compensation legislation across all jurisdictions Experience in team leadership Experience in workplace training Knowledge of SolvInjury system Timely record-keeping skills with attention to