Managing Consultant, Client Deployment, Merchant Partnerships & Loyalty

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant, Client Deployment, Merchant Partnerships & Loyalty Advisors & Consulting Services Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. Role Purpose Manage a portfolio of projects that support a strategy, a strategic change, or initiative with significant impact on the organization. The role will manage complexity and inherent risks across a wide range of business areas, where there are strong interdependencies and shared resources, and manage benefits from their initial identification and definition through to the eventual realization and achievement of measurable improvements. Lead the development of a differentiated merchant network across Dining, Lifestyle, Travel, Entertainment and Cardholder Benefits programs, covering offer negotiation, vendor relationship management and orchestration of value creation for issuing bank clients. Key Responsibilities Client Impact • Lead client engagements and workstreams for large enterprise-level programs across a range of industries, problem statements, and cultures • Promote proven, accredited project and change management methodologies and techniques to help clients drive measurable value from initiation to benefit realization • Mitigate risks, solve issues, and ensure plan remains in line with agreed timescales, budgets, and quality criteria • Identify new business opportunities and communicate to executives to pursue, leading sales calls and client development including proposal contribution • Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness Team Collaboration & Culture • Lead team to creative insights and sound business recommendations, and deliver impactful and influential client presentations while growing team members’ roles and skills • Provide expertise and day-to-day project delivery team leadership, supporting evolution of solutions with innovation and create a collaborative and inclusive environment for all levels • Manage relationships with internal Mastercard leadership and stakeholders and build the firm's intellectual capital • Effectively leverage subject matter experts to develop best customized solutions • Provide on-the-job training, coaching, and mentorship to junior team members, including evaluating performance, and providing feedback Merchant Network Development • Lead end-to-end implementation including defining strategy for Dining, Lifestyle, Travel and Premium Benefits programs, building a sustainable merchant pipeline and driving partnership outreach and discussion • Identify and onboard premium restaurants, Michelin-starred venues, luxury hotels, e