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CRMRecruitmentTranslationComplianceLeadershipMandarinEnglishSocial mediaCommunication
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About the role
Job Title
IMC & Social Manager
Job Description
Job Responsibilities:
· Lead IMC planning for key commercial moments, including 520/618, Qixi and Double 11 etc, aligning social, media, PR, CRM/DTC, e-commerce and commercial teams around one consumer story and clear role by channel.as well as drive impactful social buzz and earned media
· Build the Douyin social commerce growth model across audience, content, product and conversion; establish an always-on test-and-learn mechanism rather than treating Douyin as a campaign-only media channel.
· Drive Douyin audience progression and new-buyer recruitment, with clear interventions from A3 audience growth to A4 conversion.
· Own MG (Shaving category) owned social planning and execution, translating category strategy, consumer needs and business priorities to produce high-quality, impactful content—driving social buzz, impressions, engagement, and follower growth.
· Explore AI-enabled social innovation where it improves insight generation, content development, testing speed or decision quality, while maintaining brand and compliance standards.
· Lead agency briefing, operating cadence and work-quality improvement for the assigned scope; contribute to the wider agency model revamp.
· Monitor emerging trends on social platforms and optimize content in real time to maximize exposure and engagement.
Experience & Capabilities
· Bachelor’s degree or above.
· At least 5 years of relevant experience in integrated marketing, social, digital marketing, brand marketing or e-commerce marketing proven ownership of complex campaigns or channel ecosystems is required.
· Strong consumer insight and business acumen, with the ability to translate category and commercial priorities into communication and activation plans.
· Hands-on understanding of China’s social and content ecosystem, especially on Douyin, RED and WeChat.
· Very familiar with the audience preferences and engagement tactics of major social platforms, as well as contemporary youth culture and trending topics.
· Proven cross-functional project leadership and agency management capability, including briefing, prioritization, quality control and performance review.
· Strong analytical skills; able to use platform, content, search, audience and conversion signals to make decisions and optimize investment.
· Ability to work independently in a fast-moving environment and communicate clearly in both Chinese and English.
Preferred Experience
· Direct experience in Douyin ecosystem and social commerce operations.
· Experience leading major IMC or integrated campaigns involving e-commerce and brand teams.
· Experience in consumer health, personal care, beauty, FMCG, consumer electronics or another high-engagement consumer category.
· Brand experience is required; agency experience or media platform experience in social media management or personal experience in building social media accounts is a plus.
Leadership Behaviors & Skills
· Consumer and business first: starts from consumer needs and business diagnosis, not channel activity.
· Ownership with judgment: makes clear choices, prioritizes resources and escalates risks early.
· Influence without authority: aligns category, commercial and functional stakeholders around one plan.
· Test, learn and scale: converts campaign and platform learning into repeatable operating mechanisms.
· Clear communication: communicates recommendations, trade-offs, actions, owners and expected impact with simplicity.
· Entrepreneurial mindset, results-driven, with strong analytical and decision-making capabilities.
· Excellent written and verbal communication skills in both English and Chinese.
How we work together
We believe that we are better together than apart.
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