Sales Director, Commercial

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. WHAT WE'RE LOOKING FOR This is a SaaS commercial sales leadership role, managing a team of Commercial Account Executives for Braze’s market-leading Customer Journey Orchestration platform. We’re looking for someone who is passionate about helping mid-market and fast-growing commercial brands communicate more effectively with their customers, building a high-velocity, winning team, and expanding our customer base. The ideal candidate will have at least 2 years of successful experience leading and developing a team of quota-carrying sellers in a high-growth, fast-paced, and competitive market. Your team will focus on the entire lifecycle relationship with mid-market and commercial accounts, requiring experience in driving predictable net-new business acquisition while nurturing and expanding existing accounts. As a front-line leader, you will bring strong commercial acumen, coach sellers through shorter and multi-threaded sales cycles, and participate directly in key prospect and customer engagements. Your leadership will have a direct impact on the success of our customers, the development of your team, and the overall growth trajectory of Braze. WHAT YOU'LL DO • Hire, nurture, and lead a high-performing team of commercial sales talent. • Set and execute a scalable customer acquisition, velocity, and expansion strategy across the commercial territory. • Maintain a disciplined focus on achieving numerical targets, actively managing pipeline health, conversion rates, and progress toward quarterly and annual goals. • Align go-to-market teams (BDR, Marketing, Solution Consulting, Customer Success, and Leadership) to drive regional pipeline generation and present a unified vision to the market. • Coach your team through end-to-end commercial sales cycles, participate directly in critical deals, and deliver reliable, data-driven sales forecasts. • Serve as a compelling advocate for Braze in prospect, customer, and ecosystem engagements. • Balance strategic territory planning with agile, day-to-day operational execution. • Act as a proactive, collaborative contributor within the broader sales leadership organization. WHAT YOU HAVE • Minimum of 2 years of successful sales management experience leading a team of quota-carrying Account Executives in a B2B SaaS environment (commercial or mid-market experience preferred). • Proven ability to recruit, retain, inspire, and develop top-tier sales talent. • Demonstrated success driving full-lifecycle SaaS sales: outbound prospecting, rapid deal qualification, new logo acquisition, and account expansion. • Strong track record of running high-velocity, predictable sales cycles with rigorous pipeline and forecasting hygiene. • Cross-funct