Senior Program Manager, Payments & Delivery Consulting

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Program Manager, Payments & Delivery Consulting Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Program Manager, Payments & Delivery Consulting — combining client delivery leadership, team development, business growth and opportunity development, and contribution to the growth of the Deploy business in Poland. Roles and Responsibilities You will lead complex client engagements and portfolios of interconnected workstreams, providing structure, strategic oversight and senior delivery leadership across multiple initiatives. You will proactively identify dependencies, risks and opportunities across the portfolio, drive alignment and decision-making across client and Mastercard stakeholders, and ensure delivery remains focused on the client’s broader business objectives. You will combine strong project management discipline with banking and payments expertise to act as a trusted advisor, bringing forward recommendations and identifying opportunities where Mastercard can create additional value and grow its footprint. Working closely with Account Managers and Services Business Leads, you will help shape proposals, develop follow-on opportunities and contribute to account growth and revenue within existing clients. Client Impact Lead complex client engagements and portfolios of interconnected workstreams, providing structure, strategic oversight and senior delivery leadership across multiple initiatives. Advise clients on fit-for-purpose delivery models, governance and ways of working, helping establish structures that enable effective execution and scalable delivery. Mitigate risks, solve issues, and ensure delivery remains in line with agreed timescales, budgets, and quality criteria. Identify follow-on opportunities to deepen and scale client relationships, connect client priorities with relevant Mastercard capabilities, and partner with Account Managers and Services Business Leads to shape proposals, develop new engagements and contribute to account growth. Build trusted-advisor relationships with senior client stakeholders, understand their strategic agenda and operating environment, and bring relevant perspectives and recommendations to help shape priorities and decisions. Represent Deploy in the Poland market, contribute to the local growth strategy, and act as a key connector between clients, account teams, product teams and Services leadership. Team Collaboration & Culture Lead teams in developing actionable insights and recommendations, facilitate senior client discussions, and deliver clear and influential executive-level presentations. Provide expertise and day-to-day project delivery team leadership, support the evolution of solutions through innovation, and create a collaborative and inclusive environment f