Onsite Wellness Coach- Maryland

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The onsite Wellness Health Coach position is a full-time, onsite position with a large National customer. This position is office based at the Sparks Maryland customer location. The Wellness Health Coach utilizes a collaborative process of assessment, planning, implementation and evaluation, to engage, educate, and promote/influence members in decisions related to achieving and maintaining optimal health status. Assessment of Members: • Through the use of clinical tools and information/data review, uses knowledge and experience of lifestyle risk behaviors to conduct comprehensive evaluation of member's health status and lifestyle risks. • Utilizes assessment techniques to determine member’s level of health literacy, technology capabilities/access, and readiness to change. • Enhancement of Medical Appropriateness and Quality of Care: • By assimilating health assessment data analysis, establishes a plan of care based on member’s health status/risks, education, and support needs. • Partners with members to identify opportunities for integration into available internal/external programs. • Using holistic approach consults with supervisors or others to overcome barriers with assisting members in meeting goals and objectives. • Identifies and escalates quality of care issues through established channels. • Utilizes influencing/motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health. • Utilizing interviewing and active listening skills, provides coaching, information and support to empower the member to make ongoing independent healthy lifestyle choices. • Interprets and utilizes clinical guidelines/criteria to positively impact members health • Provides up-to-date healthcare information to help facilitate the member’s understanding of his/her health status • Helps member actively and knowledgeably participate with their provider in healthcare decision-making Monitoring, Evaluation and Documentation of Care: • Develops and monitors established plans of care, in collaboration with the member and/or attending physician, to meet the member’s goals. • Utilizes internal policy and procedure in compliance with regulatory and accreditation guidelines. Required Qualifications: • 3-5 years of experience in health education, wellness coaching, population health, community health, or a related health-focused role. • 1-2 years of experience educating and coaching individuals on health improvement strategies, preventive care, chronic condition management, and healthy lifestyle behaviors. Preferred Qualifications: • Demonstrated ability to communicate, problem solve, and work effectively with people, and use good judgement in challenging situations. • Background in motivational interviewing, active listening skills, Transtheoretical Model, mindfulness-based and other evidence-based coaching techniques. • Health Coach Certification. • Personal Trainer Certification. • Call Center experience. Education Requirements Bachelor's Degree in a health related field (e.g., Health ed, Wellness, Health Promotion) or multiple years of related work experience in a similar role. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $0.00 - $0.00 This pay r