P2P and O2C Expert (SME) - APAC

Business Introduction GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems. Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges. Position Summary You will join our Procure-to-Pay (P2P) and Order-to-Cash (O2C) team in India as the subject matter expert for APAC. You will resolve complex P2P and O2C issues, improve end-to-end processes, and strengthen controls across multiple markets. You will work with finance, procurement, sales operations, supply chain and external service partners. We value clear communicators who use data to solve problems, coach others, and deliver practical improvements. This role offers visible impact, strong career growth, and the chance to help unite science, technology and talent to get ahead of disease together. Responsibilities This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following: - Act as the P2P and O2C subject matter expert for APAC markets, advising on invoice processing, payments, order management and customer billing. - Lead investigations and timely resolution of complex invoice, payment, order and customer disputes with internal teams and third-party providers. - Monitor daily volumes and key performance indicators, produce clear reports, and recommend actions to improve performance and reduce exceptions. - Maintain and strengthen internal controls, support audit activities, and ensure compliance with corporate policies. - Drive process improvements and automation initiatives, support testing, and deliver practical training to operational teams. - Build strong stakeholder relationships, coach colleagues, and support regional change implementation. Why You? Working model This role is based in India and is hybrid. You will be expected to work regularly from the office and be available for in-person collaboration with local teams. Basic Qualification We are seeking professionals with the following required skills and qualifications to help us achieve our goals: - Bachelor’s degree in Finance, Accounting, Business Administration or equivalent practical experience. - Minimum 4 years’ experience in procure-to-pay, accounts payable, order-to-cash, accounts receivable or related finance operations. - Hands-on experience with ERP systems such as SAP or equivalent. - Strong knowledge of internal controls, compliance and audit processes in corporate finance. - Strong analytical skills and confident use of Microsoft Excel and reporting tools. - Excellent written and verbal English communication skills. Preferred Qualification If you have the following characteristics, it would be a plus: - Experience supporting multiple markets across APAC or regional responsibilities. - Prior work with shared service centres or third-party providers. - Experience with vendor master data, customer master data and reconciliation processes. - Familiarity with automation tools such as robotic process automation and reporting tools like Power BI. - Experience in regulated or multinational industries such as healthcare or life sciences. - Professional certification in accounting, finance or procurement-related areas. What w