Senior Solutions Architect - IAM

Alloy is where you belong! Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world's leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth. Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of Inc. Magazine’s Best Workplaces , Forbes America’s Best Startup Employers , Best Fintech to Work for by American Banker , year after year. Check out our investors and read more about us here . About the team Solutions Architects play a major role in Alloy’s Technical Solutions organization and are paramount to deal success. The Solutions Architect is responsible for delivering the technical win for client accounts. You will handle the technical post-sales relationship, present product fit, propose technical architectures, demonstrate the product, anticipate concerns, and offer creative technical solutions to Alloy clients. Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our employees onsite three days a week. What you'll be doing As a Senior Solutions Architect, you'll: • Act as the technical lead on Risk-Based Authentication client implementations, working closely with the Alloy Implementation Managers • Conduct technical and architectural overviews of client needs to propose Alloy product solutions • Work closely with Engineering to handle data ingestion for client implementations • Help to integrate Alloy's API into an app in code • Independently run and handle end to end testing to meet client needs • Act as a mentor and consultant to other Solutions Architects on the team in relation to client implementations • Support the development of regular client reporting, technical documentation and FAQs, and rule optimization suggestions • Be a part of a client production readiness and supporting production launches (these occasionally occur outside of 9a-5p hours) • Serve as liaison between Product & Engineering and Technical Solutions • Serve as a client advocate in driving the development of Alloy’s products and services internally Who we're looking for You are both highly technical and a skilled relationship builder. You are comfortable in front of a variety of audiences, from explaining Alloy’s best practices to a bank’s compliance team, or mapping an API flow on a whiteboard with their product teams. Alloy’s post-sales process is highly consultative and requires our team to be flexible, creative, and empathetic. • 4+ years experience implementing and supporting complex technical products with a strong desire to work in a post-sales, client-facing role. • Experience working with IAM, Authentication, and/or related software platform solutions • Hands-on, passionate and creative problem solver with the ability to lead clients to success • Excellent communicator and presenter able to gain diverse audience confidence and buy-in • Ability to build a deep understanding of a client's needs and guide them to a technical solution • Proven success in problem-solving with and for enterprises with a variety of requirements and technical ability levels • Experience working with REST APIs • Experience of data manipulation and ETL processes • Preferred: • Interest in learning and implementing Alloy’s other product offerings • Previous software development experience in one or more of the following areas: Python, SQL Alloy is committed to fair and equitable compensation practices. Below is the