Skills this job asks for
ComplianceNetworkingCommunicationEnglishGermanSalesforce
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Where you can work from
Europe only
Based on the listing's location: Bucharest, Bucharest, RO (Remote).
The company's headquarters is not the same as where you may work from. Visa sponsorship only matters if you would relocate; see below.
Visa sponsorship, if you would relocate
Sponsorship verdict
No sponsorship evidence yet
No government record and no wording either way. Not a refusal: ask the recruiter.
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No government sponsor record hereNo government sponsor record covers this employer in this country.
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The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
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Can’t check pay against the visa rulesWe don’t have visa salary rules for this country yet.
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Confirmed live todayWhen a source last listed this job as open.
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Before you apply
Sponsorship unknown
No register record and no sponsorship wording in the posting. Worth asking the employer before investing significant time.
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About the role
Join our technical support team as a Brainlab Support Specialist. You'll provide expert service, manage installations and maintenance, and support clinical staff—remotely from your home office.
Products: Loop X, Airo. Learn more about Loop X by clicking here .
Main responsibilities will include:
• Independently perform installations, maintenance, and repairs of Brainlab systems (e.g. Loop X, Airo) at hospitals and clinical sites
• Provide remote and on-site technical support, guiding clinical users through troubleshooting and system operation
• Ensure optimal device functionality by conducting diagnostics, upgrades, and proactive service checks
• Act as a trusted technical advisor for our customers, fostering strong relationships and long-term satisfaction
• Support product launches by coordinating setup, testing, and user onboarding
• Document all service activities accurately and in compliance with quality standards
• Collaborate closely with other teams (sales, engineering, clinical support) to ensure a seamless customer experience
• Degree in electrical engineering, electronics, mechatronics, or similar
• Ideally first experience in technical support, preferably in the healthcare sector
• Familiar with X-ray systems and/or scanner technology (a plus)
• Strong IT, networking, and troubleshooting skills
• Independent, structured, and solution-oriented working style
• Excellent communication skills in English and German
• High willingness to travel national (up to 80%), with the possibility of occasional international assignments
• Confident use of MS Office; Salesforce knowledge is an advantage
• Valid driver’s licence
Please submit your CV in English when applying for this position.
• A mutually-supportive, international team
• Meaningful work with a lasting impact on medical technology
• Company car, cell phone, laptop - also for private use
• Flexible working hours as well as homeoffice
• Comprehensive training and continuing education opportunities
Ready to apply? We look forward to receiving your online application including your first available start date and desired salary.
Contact person: Ayline Föll
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Bucharest, Bucharest, RO (Remote) · Remote · Europe
Posted today