Global Internal Communications Manager

The Role As 'Global Internal Communications Manager – Strategy, Content and Channels' you will play a hands-on role in supporting the delivery of the firm's internal communications plan, amplifying the firm's strategy and brand to colleagues through our global and UK channels. You will be responsible for the day-to-day management of our global internal communications channels, including managing the internal editorial calendar, updating intranet page layouts, and sourcing, drafting, editing and publishing stories aligned to our strategic areas of focus. You will also lead the development and cascade of our weekly global newsletter, managing the cadence of activity across our channels with an omnichannel mindset, reaching relevant stakeholders through the right channels at the right time. In addition, you will support the Head of UK Communications in delivering UK-specific communications, including the bi-weekly newsletter, the Lunch with Leaders employee engagement programme, London Town Halls and other priority local events. You will share responsibility for UK channel governance, communications planning and publishing, and will help develop video content from initial concept through to filming, managing editing and final delivery. The role will have a strong focus on driving engagement and measuring and analysing the effectiveness of communications, using data and insights to demonstrate outcomes and inform continuous improvement. Who you will work with You will report to the Global Internal Communications Lead - Strategy, Content and Channels and work as part of the Internal Communications team within the Brand, Communications & Public Affairs (BCPA) function. You will collaborate with regional and local communications leads, the creative and digital teams, and key stakeholders across the business, including Marketing, external communications and senior leadership to support the management of an internal editorial process that aligns with external activity and internal priorities, while ensuring content is globally relevant. You will also work directly with the Head of UK Communications to support UK-specific communications needs, initiatives and events. What you will be responsible for • Proactively identifying and developing compelling story ideas from across the firm, building relationships with stakeholders to uncover news, achievements, initiatives and colleague stories that support the firm's strategic priorities. • Drafting, editing, uploading, publishing and maintaining content across internal communications channels, including the intranet, weekly global newsletter, Viva Engage and digital platforms. • Managing intranet page layout, design and visual consistency in line with brand guidelines. • Implementing and maintaining the global editorial calendar, ensuring timely publication of content and alignment with global and UK priorities. • Monitoring, measuring and reporting on engagement, reactions and outcomes across all channels, using analytics tools to demonstrate outcomes and provide actionable insights; maintaining best-practice measurement guides for use across the team. • Supporting the delivery of global campaigns, content series and initiatives, ensuring content is aligned with the firm's strategy and brand narrative. • Managing end-to-end delivery of Global Town Halls, including logistics, set-up, promotion, briefings and measurement. • Developing internal video content from initial concept to finished product, including shaping ideas, preparing briefs, filming using an iPhone or working with AV colleagues, reviewing edits and providing clear editing direction • Maintaining the BCPA page on the intranet. • Contributing to the continuous improvement of internal communications processes and tools. •