O2C Specialist Billing – Scandinavia

Company Overview We are a dynamic and forward-thinking customs services provider, committed to delivering exceptional customs solutions to our clients. With a strong focus on operational excellence, we are looking to strengthen our Finance team by hiring a meticulous and proactive O2C Specialist Billing – Scandinavia to support our Nordic operations. Position Summary We are looking for a detail-oriented O2C Specialist Billing – Scandinavia to join our Finance team at Customs Support Group. In this role, you will be responsible for managing billing activities within the Order-to-Cash process for assigned Nordic operations. You will review daily transactional data from customs systems, generate accurate customer invoices, manage billing requirements for specific country portfolios and client accounts, and support the resolution of billing discrepancies and disputes. The position requires a strong focus on data accuracy, timely invoice issuance and correct application of billing and VAT requirements. You will work closely with local Operations, Sales and Finance teams and contribute to the continued centralisation and improvement of billing processes within the O2C Hub. Key Responsibilities: • Review daily transactional logs from customs systems and convert them into accurate customer invoices. • Own the billing cycle for assigned country portfolios and major client accounts. • Ensure accurate application of VAT rules for local and cross-border customs services. • Manage the appropriate segregation of operational service fees from pass-through customs duties and tariffs. • Issue standard credit notes and debit notes based on approved requests. • Investigate and resolve billing discrepancies and more complex billing disputes in cooperation with local Operations and Sales teams. • Distribute invoices through customer portals, email or Electronic Data Interchange (EDI). • Perform regular reconciliations between operational customs systems and the centralised ERP billing module. • Monitor completed customs jobs that have not yet been invoiced and support the reduction of unbilled revenue (WIP). • Ensure invoices are generated accurately and within the required billing cycle. • Support the onboarding and training of newly centralised local entities. • Maintain a high level of billing accuracy and contribute to minimising credit notes resulting from initial billing errors. • Collaborate with relevant internal stakeholders to resolve billing-related queries and improve the efficiency of the billing process. • Contribute to continuous improvement and standardisation initiatives within the O2C billing function. Requirements: • Previous experience in Billing, Order-to-Cash, Accounts Receivable, Finance Operations or a similar role. • Good understanding of end-to-end billing processes and invoice management. • Experience working with ERP systems (MSD/Business central/Visma Global preferable) and confidence in working with operational and financial data. • Strong Excel skills and the ability to analyse and reconcile datasets. • High attention to detail and a strong focus on data accuracy. • Good analytical and problem-solving skills, particularly when investigating billing discrepancies. • Ability to manage multiple priorities and meet billing deadlines in a fast-paced environment. • Strong communication skills and the ability to collaborate effectively with Finance, Operations, Sales and other stakeholders. • A proactive approach and willingness to contribute to process improvements and standardisation. • Ability to work independently while taking ownership of assigned country portfolios and client accounts. • English knowledge – advanced (min. B2) level. • Knowledge of any Scandinavian language is considered as an